Guardly vs ReturnGuard: Fraud Protection
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Guardly lists a free plan. Paid plans start at $29/month for Guardly and $49/month for ReturnGuard.
- ReturnGuard lists 4 features Guardly’s listing doesn’t mention, including Analytics, Customer blocklists, Email notifications.
Head to head
Free
- · One free security audit per month
- · Plain-language AI summaries
- · Up to 250 customers analyzed
Guard
- · Block - Auto Deny Returns
- · Daily Audits
- · Enforcement Rules Engine
- · Everything in Free
- · Up to 5000 cutomers
Pro
- · Auto decline; Claude confirmed
- · Claude actions plus draft messages
- · Claude return photo analysis
- · Everything in Guard
- · Up to 25 000 Customers
Scale
- · Custom Enforcement threshholds
- · Everything in pro
- · Unlimited Customers
ESSENTIAL
- · Automated order tagging
- · Prior bank dispute alerts
- · Real-time risk scoring
- · Standard email support
- · Up to 1,000 orders/month
SCALE
- · All Essential features
- · High-volume order processing
- · Priority technical support
- · Up to 5,000 orders/month
PLUS
- · All Scale features
- · Concierge setup & onboarding
- · Custom risk threshold adjustments
- · Up to 10,000 orders/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGuardly is AI return-abuse protection for Shopify. It reads your order and refund history and scores every customer for abuse risk — serial returners, "item not received" claims, refund velocity, refund-to-original patterns, and total dollars at risk. Start with an audit showing your abuse rate, the dollars exposed, and the customers behind it.
ReturnGuard helps merchants prevent chargebacks and friendly fraud by analyzing orders before fulfillment. Instead of blind IP blocks, our system evaluates historical return behavior and past disputes to identify high-risk buyers. We automatically tag toxic orders and serial returners in your dashboard and send instant email alerts.
- Audit of your abuse rate, dollar exposure, and repeat-abuser breakdown
- AI risk score per customer: serial returns, INR claims, refund velocity
- Enforcement rules: require evidence, restrict refunds, or flag for review
- Real-time risk scoring for every order based on historical return behavior.
- Automated detection of past bank disputes to prevent "friendly fraud" patterns.
- Instant order tagging in Shopify Admin for visual risk identification.
- Priority email alerts for risky orders to stop losses before shipment.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Guardly |  ReturnGuard |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Guardly | ReturnGuard |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Guardly | ReturnGuard |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29/month(ahead) | $49/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Guardly | ReturnGuard |
|---|---|---|
| Shopify category rank | #53 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 29, 2026 | Apr 22, 2026 |
| Languages | 1 | 1 |
| Developer | Shopitale | ReturnGuard Labs |
FAQ
Guardly and ReturnGuard: common questions
- Is Guardly or ReturnGuard cheaper?
- Only Guardly lists a free plan. Paid plans start at $29/month for Guardly and $49/month for ReturnGuard. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ReturnGuard lists 4 the others don’t mention, such as Analytics, Customer blocklists, Email notifications, Non-returnable items. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.