GreatsHub: AI Shop Assistant vs Trieve: AI Sales Associate
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for GreatsHub, Nov 7, 2026 for Trieve.
The short answer
- On the Shopify App Store: GreatsHub 5.0 from 2 reviews and Trieve 5.0 from 2 reviews.
- Both list a free plan. Paid plans start at $5.99/month for GreatsHub and $100/month for Trieve.
Head to head
- United States
- Australia
- Spain
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 10 conversations/month
- · 10,000 protected tokens/month
- · 100 AI messages/month
- · Catalog product search
Starter
- · 100 AI messages/month
- · 200 conversations/month
- · 600,000 protected tokens/month
- · Basic chat customization
- · Catalog product search
- · Confirmed cart actions
Pro
- · 2,500,000 protected tokens/month
- · 4,000 AI messages/month
- · 800 conversations/month
- · Basic chat customization
- · Catalog product search
- · Conversation analytics
Premium
- · 12,000 AI messages/month
- · 2,500 AI conversations/month
- · 8M protected AI tokens/month
- · Catalog search & recommendations
- · Confirmed cart actions
- · Multilingual chat customization
Growth AI
- · 15M protected AI tokens/month
- · 20,000 AI messages/month
- · 5,000 AI conversations/month
- · Advanced backgrounds and design
- · Catalog search & cart actions
- · Order tools & priority support
Free
- · 50 AI Messages per month
- · Configurable AI prompts and models
- · Customizable color and styling
- · Guided on-boarding
Silver
- · 1,000 AI Messages per month
- · Configurable AI prompts and models
- · Customizable color and styling
- · Guided on-boarding
- · Prioritized support
Gold
- · 10,000 AI Messages per month
- · Configurable AI prompts and models
- · Customizable color and styling
- · Dedicated support line and channel
- · Guided on-boarding
- · Prioritized support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGreatsHub: AI Shop Assistant adds an AI-powered shopping guide to your online store through a Shopify theme app extension. Shoppers can ask natural-language product questions, receive recommendations based on current catalog information, open product pages, and continue toward cart or checkout.
A seamless, brand-native AI assistant, available everywhere, from homepage to checkout. Trieve personalizes product search and support with AI, driving revenue and freeing up your time. By instantly matching purchasing intent to products, we accelerate the buying journey, reduce early exits, and keep high-intent shoppers on your site - driving conversions and reducing lost sales to off-page AI and web search.
- AI-powered product discovery through natural shopping conversations
- Show verified products with images, prices, options, and availability
- Help shoppers add products to cart with confirmation before every action
- Customize chat colors, backgrounds, icons, language, voice, and placement
- Engages shoppers with natural-language answers and guided product discovery.
- Surfaces relevant products even from broad, misspelled, or incomplete queries.
- Adapts suggestions based on browsing behavior and catalog context.
- Resolves common product and store questions before they reach your team.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  GreatsHub |  Trieve |
|---|---|---|
| Detected stores | Not published | 16 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, Australia, Spain |
Reviews
| Measure | GreatsHub | Trieve |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 2 | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
GreatsHub and Trieve: common questions
- Is GreatsHub or Trieve cheaper?
- Both list a free plan. Paid plans start at $5.99/month for GreatsHub and $100/month for Trieve. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, GreatsHub or Trieve?
- On the Shopify App Store: GreatsHub 5.0 from 2 reviews and Trieve 5.0 from 2 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for GreatsHub, Nov 7, 2026 for Trieve; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for GreatsHub, Nov 7, 2026 for Trieve. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.