GreatsHub: AI Shop Assistant vs ShopAsk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- On the Shopify App Store: GreatsHub 5.0 from 2 reviews and ShopAsk 5.0 from 1 reviews.
- Both list a free plan. Paid plans start at $5.99/month for GreatsHub and $29/month for ShopAsk.
- ShopAsk lists 11 features GreatsHub’s listing doesn’t mention, including Agent analytics, AI chatbots, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 10 conversations/month
- · 10,000 protected tokens/month
- · 100 AI messages/month
- · Catalog product search
Starter
- · 100 AI messages/month
- · 200 conversations/month
- · 600,000 protected tokens/month
- · Basic chat customization
- · Catalog product search
- · Confirmed cart actions
Pro
- · 2,500,000 protected tokens/month
- · 4,000 AI messages/month
- · 800 conversations/month
- · Basic chat customization
- · Catalog product search
- · Conversation analytics
Premium
- · 12,000 AI messages/month
- · 2,500 AI conversations/month
- · 8M protected AI tokens/month
- · Catalog search & recommendations
- · Confirmed cart actions
- · Multilingual chat customization
Growth AI
- · 15M protected AI tokens/month
- · 20,000 AI messages/month
- · 5,000 AI conversations/month
- · Advanced backgrounds and design
- · Catalog search & cart actions
- · Order tools & priority support
Free
- · 50 messages per month
- · ShopAsk Branding
Growth
- · 500 messages per month
- · Email Support
- · Monthly analytics of questions asked
- · White-label
Growth
- · 2000 messages per month
- · Full analytics
- · Priority Support
Pro
- · Daily analytics of questions asked
- · Priority Support
- · Unlimited* messages per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGreatsHub: AI Shop Assistant adds an AI-powered shopping guide to your online store through a Shopify theme app extension. Shoppers can ask natural-language product questions, receive recommendations based on current catalog information, open product pages, and continue toward cart or checkout.
A chat widget that knows your entire store the moment you install it. Products, pages, policies, prices — no setup, no training, no code changes. Customers ask natural questions and get accurate answers instantly using your content and products.Helps them find what they're looking for and make purchasing decisions faster. Includes analytics showing exactly what your customers are searching for.
- AI-powered product discovery through natural shopping conversations
- Show verified products with images, prices, options, and availability
- Help shoppers add products to cart with confirmation before every action
- Customize chat colors, backgrounds, icons, language, voice, and placement
- Supports any language - customers can ask questions in their own language
- Imports your full product catalog automatically on install
- Zero configuration - installs and works immediately with no setup needed
- 34+ rich UI components to display answers as cards, tables, and more
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  GreatsHub |  ShopAsk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | GreatsHub | ShopAsk |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 2(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
GreatsHub and ShopAsk: common questions
- Is GreatsHub or ShopAsk cheaper?
- Both list a free plan. Paid plans start at $5.99/month for GreatsHub and $29/month for ShopAsk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, GreatsHub or ShopAsk?
- On the Shopify App Store: GreatsHub 5.0 from 2 reviews and ShopAsk 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- ShopAsk lists 11 the others don’t mention, such as Agent analytics, AI chatbots, Chat buttons, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.