GoZen DeepAgent vs Sena AI Chat by Decidr
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for GoZen DeepAgent, Oct 14, 2026 for Sena AI Chat by Decidr.
The short answer
- Only GoZen DeepAgent lists a free plan. Paid plans start at $35/month for GoZen DeepAgent and $39/month for Sena AI Chat by Decidr.
- Sena AI Chat by Decidr lists 11 features GoZen DeepAgent’s listing doesn’t mention, including Business hours, Chat flows, Chat window.
Head to head
Free
- · 1 Automation Flow
- · 1 chatbot
- · 100 AI agent conversations
- · 100 conversions
- · Capture Leads
- · Collect Feedback
Starter
- · 100 AI agent conversations
- · 4 chatbots
- · 5 Automation Flows
- · Capture Leads
- · Collect feedback
- · Embed on Websites
Essential
- · 14 chatbots
- · 15 Automation Flows
- · Capture Leads
- · Collect Feedback
- · Embed on Websites
- · Up to 10000 AI agent conversations
Professional
- · 25 Automation Flows
- · Capture Leads
- · Collect Feedback
- · Custom Team members
- · Embed on Websites
- · Unlimited chatbots
Grow
- · AI Sales Assistant (24/7 chat)
- · Order tracking & status updates in chat
- · Shopify-native product recommendations
- · Standard email support
- · Sync with store FAQs & policies
- · Up to 2,000 conversations/month
Scale
- · Everything in Grow
- · Priority support
- · Unlimited conversations/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGoZen DeepAgent connects to your Shopify store and deploys AI agents that act on your behalf around the clock. Set up an abandoned cart recovery flow, automate WhatsApp order updates, route support tickets to the right team member, or re-engage customers who have gone quiet.
Sena is an on-site sales agent built for speed, clarity, and conversion. It answers customer questions, recommends relevant products, and drives checkout — all inside the chat. Sena is trained on your catalogue, inventory, and tone of voice. It works 24/7, never misses a beat, and gets smarter with every interaction, turning passive visitors into active buyers.
- AI Agent Configuration
- Live Chat For 24/7 Real-Time Customer Engagement
- Smarter Chat Handling for Superior Customer Interaction
- Real-time product recommendations inside chat, powered by your catalogue.
- Answers customer questions instantly - no tickets, no delays.
- Understands inventory, variants, and sales logic to drive faster checkouts.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  GoZen DeepAgent |  Sena AI Chat by Decidr |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | GoZen DeepAgent | Sena AI Chat by Decidr |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | GoZen DeepAgent | Sena AI Chat by Decidr |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $35/month(ahead) | $39/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 4 | 2 |
Listing
| Measure | GoZen DeepAgent | Sena AI Chat by Decidr |
|---|---|---|
| Shopify category rank | #788 | #621(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 30, 2026 | Oct 15, 2025 |
| Languages | 1 | 1 |
| Developer | GoZen | Decidr AI |
FAQ
GoZen DeepAgent and Sena AI Chat by Decidr: common questions
- Is GoZen DeepAgent or Sena AI Chat by Decidr cheaper?
- Only GoZen DeepAgent lists a free plan. Paid plans start at $35/month for GoZen DeepAgent and $39/month for Sena AI Chat by Decidr. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- GoZen DeepAgent lists 1 the others don’t mention, such as Tagging. Sena AI Chat by Decidr lists 11 the others don’t mention, such as Business hours, Chat flows, Chat window, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for GoZen DeepAgent, Oct 14, 2026 for Sena AI Chat by Decidr; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for GoZen DeepAgent, Oct 14, 2026 for Sena AI Chat by Decidr. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.