Good Reviews: Review Emails vs Reputon Customer Reviews App

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Good Reviews, Nov 10, 2026 for Reputon Customer Reviews.

The short answer

  • Both list a free plan. Paid plans start at $9.99/month for Good Reviews and $9.99/month for Reputon Customer Reviews.
  • Reputon Customer Reviews lists 22 features Good Reviews’s listing doesn’t mention, including AI generation, Analytics, Automations.

Head to head

Detected stores

Good Reviews: —
Reputon Customer Reviews: 241

App Store reviews

Good Reviews: —
Reputon Customer Reviews: 1,165

Stores added, 28 days

Good Reviews: —
Reputon Customer Reviews: 11
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—

Boost Facebook,Yelp, Google reviews & more. Feedback & Ratings

Categories
  • Product reviews
  • Product reviews
  • Social proof
Languages
  • English
  • German
  • English
Launched
Nov 9, 2026
Sep 26, 2018
Built for Shopify
Not badged
Built for Shopify
Reviews per month
—
12 last full month
Detected stores
0active installs
241active installs
  • GBNY
  • KissProm
  • Videocraft
  • efo | Costa Rica
  • sasaeyewear
+236 more
Most common store size
—
11-50 products17%
Top countries
—
  • United States25%
  • United Kingdom11%
  • Australia6%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

02550DecFebAprJunAugOctReputon Customer Reviews App: 21 reviews in December 2025Reputon Customer Reviews App: 21 reviews in January 2026Reputon Customer Reviews App: 27 reviews in February 2026Reputon Customer Reviews App: 38 reviews in March 2026Reputon Customer Reviews App: 44 reviews in April 2026Reputon Customer Reviews App: 43 reviews in May 2026Reputon Customer Reviews App: 33 reviews in June 2026Reputon Customer Reviews App: 34 reviews in July 2026Reputon Customer Reviews App: 22 reviews in August 2026Reputon Customer Reviews App: 8 reviews in September 2026Reputon Customer Reviews App: 12 reviews in October 2026
Good ReviewsReputon Customer ReviewsCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $49.99/month
From $0 to $49.99/month
Plans
FreeFree
Starter$9.99/month
Growth$24.99/month
Pro$49.99/month
BeginnerFree
  • · 50 emails / month
  • · AI email localization
  • · Bad reviews filter
  • · Customizable email templates
  • · Email stats
  • · Flexible email triggers
Lite$9.99/month
$1 per 15 extra emails
  • · + All Beginner plan features
  • · 150 emails / month
  • · HTML email editor
  • · Import from .CSV
  • · Sending time option
  • · Skip POS orders option
Standard$24.99/month
$5 per 100 extra emails
  • · + All Lite plan features
  • · 500 emails / month
  • · Email blacklist
  • · Order delivered/Order tag email trigger
  • · Sending frequency option
Advanced$49.99/month
$5 per 150 extra emails
  • · + All Standard plan features
  • · 1500 emails / month
  • · Aftership integration
  • · Branded email domain
  • · VIP customer support
Coverage
3 of 26 features12%
25 of 26 features96%
Unique strengths
  • Forms
  • AI generation
  • Analytics
  • Automations
  • Badges
  • +18 more
Email marketing
0%0/16
100%16/16
Campaign types
0%0/7
100%7/7
Managing campaigns
0%0/9
100%9/9
Product reviews
30%3/10
90%9/10
Display options
0%0/2
100%2/2
Ways to collect reviews
38%3/8
88%7/8
1223onlybothonly
Good ReviewsReputon Customer Reviews26 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
  • Checkout
  • Customer accounts
  • Shopify Flow
  • google reviews
  • facebook reviews
  • AfterShip
  • Trustpilot
  • email
How it sells itself

Good Reviews emails your customers after shipping and asks for a review on Google, Trustpilot or any site you choose. An optional reminder follows if they don't respond. Turn on routing by rating: happy customers go to your review sites, unhappy customers reach you privately first, so you can fix the problem. Thank customers for private feedback with a discount code, fixed or created in Shopify automatically.

NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, SmartCustomer, Yelp, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates.

Key points
  • Automatic review request emails after shipping, with an optional reminder
  • Route low ratings to private feedback first, so you can fix issues
  • Thank customers for feedback with a fixed or automatic discount code
  • AI translates your emails and pages into your customer's language
  • NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • NEW! Add a RATE US widget to your storefront.
  • Send reviews free requests to past customers up to 2 months old.
Screenshots
Private feedback with a message and two parcel photos
Rating routing rules and a private feedback form on a phoneList of review requests with status and due dateEmail studio with the request and a reminder preview
Reputon Shopify app metrics
Rate us widgetreviews metricsReputon review email followup ask feedback

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureGood ReviewsReputon Customer Reviews
Detected storesNot published241as of Nov 10, 2026
Net store change, 28 days0+6estimated
Stores added, 28 daysNot enough data11new and returning
Big-brand shareNot enough data1%of stores of known size
Top store categoriesNot publishedApparel & Accessories, Home & Garden, Health & Beauty
Top store countriesNot publishedUnited States, United Kingdom, Australia

Reviews

MeasureGood ReviewsReputon Customer Reviews
App Store ratingNot published4.9 ★
App Store reviewsNot published1,165
New reviews, 28 daysNot enough data0
Reviewers a year or more inNot enough data8%

Pricing

MeasureGood ReviewsReputon Customer Reviews
Free planYesYes
Lowest paid monthly plan$9.99/month$9.99/month
Longest free trialNot listedNot listed
Plans listed44

Listing

MeasureGood ReviewsReputon Customer Reviews
Shopify category rankNot enough data#10in Product reviews
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoYes
LaunchedNov 9, 2026Sep 26, 2018
Languages2English, German1English
DeveloperKailar UG (haftungsbeschränkt)Reputon

FAQ

Good Reviews and Reputon Customer Reviews: common questions

Is Good Reviews or Reputon Customer Reviews cheaper?
Both list a free plan. Paid plans start at $9.99/month for Good Reviews and $9.99/month for Reputon Customer Reviews. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Good Reviews lists 1 the others don’t mention, such as Forms. Reputon Customer Reviews lists 22 the others don’t mention, such as AI generation, Analytics, Automations, Badges. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Good Reviews, Nov 10, 2026 for Reputon Customer Reviews; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Good Reviews, Nov 10, 2026 for Reputon Customer Reviews. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.