Alhena: AI Shopping Concierge vs Vorena
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only Alhena lists a free plan. Paid plans start at $239/month for Alhena and $29/month for Vorena.
- Alhena lists 20 features Vorena’s listing doesn’t mention, including Business hours, Chat assignment, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 500 URLs (SKUs) in knowledge base
- · Great for new DTC Brands
- · Single AI Agent for many user channels
- · Up to 25 conversations per month
Essentials
- · 50,000 URLs (SKUs) in the knowledge base
- · AI-Powered Review Management & Response
- · Advanced Analytics on usage, revenue etc
- · At $1.2 per conversation for up to 200
- · Automated Knowledge Refresh
- · Social Commerce to manage social media
Growth
- · 50,000 URLs (SKUs) in the knowledge base
- · AI-Powered Review Management & Response
- · Advanced AI Analytics on usage, revenue
- · At $0.91 per conversation for up to 550
- · Social Commerce to manage social media
- · Up to 5 AI Agents including API Agents
Scale
- · 50,000 URLs (SKUs) in the knowledge base
- · AI-Powered Review Management & Response
- · Advanced AI Analytics on usage, revenue
- · At $0.83 per conversation for up to 1200
- · Ideal for Mid-sized, growing teams
- · Social Commerce to manage social media
Lite
- · 50 AI conversations per month
- · AI shopping assistant on your storefront
- · Answers grounded in your own catalogue
- · Custom assistant name, greeting and colo
- · Email support
- · Product cards with live price and stock
Starter
- · 500 AI conversations per month
- · AI shopping assistant on your storefront
- · Answers grounded in your own catalogue
- · Custom assistant name, greeting and colo
- · Email support
- · Product cards with live price and stock
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAlhena helps brands turn product questions into confident purchases. Its AI shopping concierge guides discovery, recommends relevant products, answers pre- and post-purchase questions, and routes shoppers to your support team when needed. AI Visibility shows how products appear across AI search platforms and where to improve. Purpose-built for fashion, beauty, jewelry, and home brands.
Vorena adds an AI shopping concierge to your storefront that understands what shoppers actually want, not just keywords. Shoppers describe their need in plain language; Vorena clarifies if needed, then recommends matched products from your catalog at live prices. It upsells and cross-sells naturally in conversation. Shoppers can view details and add to cart without leaving the chat.
- Accuracy: Both you and your customers can trust Gleen AI's responses.
- Fully omni-channel: Gleen AI works on all channels where your users are
- Human Handoff: Transfers conversation history to live agents in your HelpDesk
- Store Integration: Real-time knowledge of your catalog, inventory & prices.
- Conversational product discovery through natural chat with your shoppers.
- Recommendations drawn only from your live catalog, prices, and inventory.
- Reads and enriches your product catalog automatically, no setup required.
- In-chat product cards, details, and add to cart. shoppers never leave the page.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Alhena |  Vorena |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Alhena | Vorena |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Alhena and Vorena: common questions
- Is Alhena or Vorena cheaper?
- Only Alhena lists a free plan. Paid plans start at $239/month for Alhena and $29/month for Vorena. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Alhena lists 20 the others don’t mention, such as Business hours, Chat assignment, Chat buttons, Chat flows. Vorena lists 2 the others don’t mention, such as Behavior tracking, Cross-sell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.