Alhena: AI Shopping Concierge vs Haina
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Alhena, Nov 10, 2026 for Haina.
The short answer
- Only Alhena lists a free plan.
- Alhena lists 26 features Haina’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
- China
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 500 URLs (SKUs) in knowledge base
- · Great for new DTC Brands
- · Single AI Agent for many user channels
- · Up to 25 conversations per month
Essentials
- · 50,000 URLs (SKUs) in the knowledge base
- · AI-Powered Review Management & Response
- · Advanced Analytics on usage, revenue etc
- · At $1.2 per conversation for up to 200
- · Automated Knowledge Refresh
- · Social Commerce to manage social media
Growth
- · 50,000 URLs (SKUs) in the knowledge base
- · AI-Powered Review Management & Response
- · Advanced AI Analytics on usage, revenue
- · At $0.91 per conversation for up to 550
- · Social Commerce to manage social media
- · Up to 5 AI Agents including API Agents
Scale
- · 50,000 URLs (SKUs) in the knowledge base
- · AI-Powered Review Management & Response
- · Advanced AI Analytics on usage, revenue
- · At $0.83 per conversation for up to 1200
- · Ideal for Mid-sized, growing teams
- · Social Commerce to manage social media
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAlhena helps brands turn product questions into confident purchases. Its AI shopping concierge guides discovery, recommends relevant products, answers pre- and post-purchase questions, and routes shoppers to your support team when needed. AI Visibility shows how products appear across AI search platforms and where to improve. Purpose-built for fashion, beauty, jewelry, and home brands.
Integrate with WhatsApp and other private domains to attribute in-domain add-to-cart actions. Automate marketing by actively pushing different Shopify products based on user tags.
- Accuracy: Both you and your customers can trust Gleen AI's responses.
- Fully omni-channel: Gleen AI works on all channels where your users are
- Human Handoff: Transfers conversation history to live agents in your HelpDesk
- Store Integration: Real-time knowledge of your catalog, inventory & prices.
- Sell and support Simplify with order history in customer.
- Private domain marketing.
- aibot and user tags.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Alhena | |
|---|---|---|
| Detected stores | Not published | 4 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Electronics, Religious & Ceremonial |
| Top store countries | Not published | China |
Reviews
| Measure | Alhena | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Alhena and Haina: common questions
- Is Alhena or Haina cheaper?
- Only Alhena lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Alhena lists 26 the others don’t mention, such as Agent avatar, Business hours, Chat assignment, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Alhena, Nov 10, 2026 for Haina; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Alhena, Nov 10, 2026 for Haina. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.