Gleam Reviews vs Sentimo – AI Review Replies
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only Gleam Reviews lists a free plan. Paid plans start at $19/month for Gleam Reviews and $59.99/month for Sentimo.
- Gleam Reviews lists 10 features Sentimo’s listing doesn’t mention, including Automations, Badges, Carousels.
Head to head
Free
- · All 13 storefront widgets
- · CSV import + export
- · Magic-link email invitations
- · Photo + video reviews
- · Reward discount codes
- · Up to 25 reviews per month
Pro
- · AI auto-reply on every review
- · AI moderation (spam, abuse, more)
- · AI sentiment analysis with Claude
- · Email alerts on negative reviews
- · Email alerts on negative reviews
- · Gleam Mail - built-in invitations
Growth
- · 500 AI requests / month
- · AI moderation (quality analysis)
- · Automated AI review replies
- · Automated insights & trends
- · Tone control & approval workflow
Pro
- · 3000 AI requests / month
- · Advanced AI moderation
- · Advanced insights & reporting
- · Bulk replies & automation controls
- · Context-aware AI replies
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGleam collects product reviews with photos, Q&A, and UGC. AI features add insight: sentiment analysis flags reviews where text doesn't match the rating, auto-reply drafts on-brand responses, and moderation catches spam and abuse. Built-in email handles invitations and thank-you messages with custom templates. Reward reviewers with auto-generated discount codes. 12 widgets adapt to any theme.
Sentimo helps merchants moderate customer reviews and generate AI-powered replies that reflect their brand voice and review context — including previous interactions when available. Configure moderation rules, control reply tone, approve or automate responses, and maintain consistent communication with customers at scale.
- AI catches when a 5-star rating actually contains a complaint
- AI drafts thoughtful replies that match your brand tone
- Built-in email automation — no separate email service required
- UGC Showcase Wall — customer photos alongside your product reviews
- Automated AI replies to customer reviews
- Context-aware responses based on brand voice and past interactions
- AI moderation to evaluate sentiment, constructiveness, and relevance
- Approval workflow and tone control for safe automation
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Gleam Reviews |  Sentimo |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Gleam Reviews | Sentimo |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Gleam Reviews | Sentimo |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $59.99/month |
| Longest free trial | 14 days | 7 days |
| Plans listed | 2 | 2 |
Listing
| Measure | Gleam Reviews | Sentimo |
|---|---|---|
| Shopify category rank | #296(ahead) | #310 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 14, 2026 | Mar 9, 2026 |
| Languages | 1 | 2 |
| Developer | Digital Raise | Sentimo |
FAQ
Gleam Reviews and Sentimo: common questions
- Is Gleam Reviews or Sentimo cheaper?
- Only Gleam Reviews lists a free plan. Paid plans start at $19/month for Gleam Reviews and $59.99/month for Sentimo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Gleam Reviews lists 10 the others don’t mention, such as Automations, Badges, Carousels, Email requests. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.