Gleam Reviews vs Reply Pulse AI: Review Replies
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Both list a free plan.
- Gleam Reviews lists 10 features Reply Pulse AI’s listing doesn’t mention, including Automations, Badges, Carousels.
Head to head
Free
- · All 13 storefront widgets
- · CSV import + export
- · Magic-link email invitations
- · Photo + video reviews
- · Reward discount codes
- · Up to 25 reviews per month
Pro
- · AI auto-reply on every review
- · AI moderation (spam, abuse, more)
- · AI sentiment analysis with Claude
- · Email alerts on negative reviews
- · Email alerts on negative reviews
- · Gleam Mail - built-in invitations
Free
- · Build a basic store Brand Voice
- · Limited monthly reply generation
- · Review every reply before sending
- · Try AI-generated review replies
Starter
- · Edit, regenerate, and approve drafts
- · Generate more AI review replies
- · Save a reusable Brand Voice
- · Sync reviews from your provider
- · Use product context in replies
Growth
- · Advanced tone and style controls
- · Bulk-generate multiple drafts
- · Higher monthly reply generation
- · Route sensitive reviews to humans
- · Track sent, skipped, and edited replies
Scale
- · Faster workflows for large queues
- · Highest monthly reply generation
- · Keep replies consistent across products
- · Premium AI models for better replies
- · Prioritize risky or low-confidence revie
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGleam collects product reviews with photos, Q&A, and UGC. AI features add insight: sentiment analysis flags reviews where text doesn't match the rating, auto-reply drafts on-brand responses, and moderation catches spam and abuse. Built-in email handles invitations and thank-you messages with custom templates. Reward reviewers with auto-generated discount codes. 12 widgets adapt to any theme.
Reply Pilot helps merchants manage Judge.me and Yotpo product review replies inside Shopify. Connect your Judge.me or and Yotpo account, import recent reviews, and generate editable AI drafts using product context and saved brand voice settings. Review each draft before sending, skip reviews that do not need a reply, and keep a sent history with model, status, and error details.
- AI catches when a 5-star rating actually contains a complaint
- AI drafts thoughtful replies that match your brand tone
- Built-in email automation — no separate email service required
- UGC Showcase Wall — customer photos alongside your product reviews
- Import JudgeMe reviews into a focused reply queue
- Generate AI drafts from product context and brand voice
- Review, edit, skip, or send each reply with approval controls
- View sent replies, skipped items, errors, and AI model details
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Gleam Reviews |  Reply Pulse AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Gleam Reviews | Reply Pulse AI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Gleam Reviews | Reply Pulse AI |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 2 | 4 |
Listing
| Measure | Gleam Reviews | Reply Pulse AI |
|---|---|---|
| Shopify category rank | #296 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 14, 2026 | May 18, 2026 |
| Languages | 1 | 1 |
| Developer | Digital Raise | Zuam |
FAQ
Gleam Reviews and Reply Pulse AI: common questions
- Is Gleam Reviews or Reply Pulse AI cheaper?
- Both list a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Gleam Reviews lists 10 the others don’t mention, such as Automations, Badges, Carousels, Email requests. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.