GettingKinder: Clienteling CRM vs Mercaux Clienteling Solution
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $49/month for GettingKinder and $200/month for Mercaux Clienteling Solution.
Head to head
Basic
Plan with Outreach
Flat Fixed Fee
- · - Analytics
- · - Assisted Selling & Endless Aisle
- · - Clienteling
- · - Customer Tasks
- · - Omnichanel ordering
- · - Remote Selling
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGettingKinder is the AI clienteling and retail CRM for Shopify POS teams. Your associates get one complete view of every customer: order history, preferences, and AI-summarised notes, plus personal shopping appointments, SMS and email outreach, and follow-up tasks in one place. An AI brand assistant trained on your products and policies answers questions instantly.
Mercaux leverages existing product and customer information and ordering capabilities from Shopify to unlock unique O2O (Online to/from Offline) customer journeys and data capture. We provide a single app for Store Associates with Endless Aisle & Product discovery, Clienteling, Remote Selling/Messaging, Analytics and other capabilities.
- Complete customer profiles with order history, preferences, and notes. AI Driven
- Smart customer lists and segments to target shoppers who matter most
- Appointment booking for in-store and virtual shopping sessions
- Personalized outreach via email and SMS with ready-to-use templates
- Use endless aisle and rich product data for in-store product discovery
- Order from both in-store and online assortment with mixed basket
- Leverage existing customer data to personalise experience in-store & remotely
- Accept inbound messages and send personalised outreach and mass campaigns
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  GettingKinder |  Mercaux Clienteling Solution |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | GettingKinder | Mercaux Clienteling Solution |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | GettingKinder | Mercaux Clienteling Solution |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $49/month(ahead) | $200/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 2 | 1 |
Listing
| Measure | GettingKinder | Mercaux Clienteling Solution |
|---|---|---|
| Shopify category rank | #54 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 15, 2026 | Dec 18, 2024 |
| Languages | 1 | 1 |
| Developer | GettingKinder Pty Ltd | Mercaux |
FAQ
GettingKinder and Mercaux Clienteling Solution: common questions
- Is GettingKinder or Mercaux Clienteling Solution cheaper?
- Paid plans start at $49/month for GettingKinder and $200/month for Mercaux Clienteling Solution. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.