GD: Login as Customer vs Login as Customer: Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for GD, Oct 18, 2026 for Login as Customer.
The short answer
- Only Login as Customer lists a free plan. Paid plans start at $5.99/month for GD and $39/month for Login as Customer.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Growth Plan
- · 24 hours email support
- · Compatible with Shopify Plus
- · Full Login History
- · Unlimited logins per month
Basic Plan
- · Basic API access
- · Limited login history
- · Multipass compatible (not required)
- · Supports legacy & customer accounts +B2B
- · Up to 10 customer logins/month
Pro Plan
- · Create, send pre-built carts to customer
- · Full audit logs (on customer accounts)
- · Log in from CRM or helpdesk (via API)
- · Multipass compatible (not required)
- · Persistent shopping cart sharing
- · Supports legacy & customer accounts +B2B
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGD: Login as Customer is the simplest way for merchants to securely log in as any customer. It helps merchants troubleshoot issues, test the shopping experience, and offer real-time support. With seamless integration into Shopify’s admin and customer list, plus a login history log, the app offers transparency, control, and convenience. By using Shopify Multipass, it ensures a secure and reliable login process.
Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions.
- Log in as any customer securely using GD: Login as Customer
- Access customer view from Shopify admin or app dashboard
- Track login history to monitor support actions and activity
- Quick setup with Shopify Multipass for secure customer access
- Login to customer account without a password (with Multipass)
- Login as customer once customers grant you assistance (without Multipass)
- Reset customers’ passwords to login to their account (without Multipass)
- Login to customer account from CRM and helpdesk (with API)
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  GD |  Login as Customer |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | GD | Login as Customer |
|---|---|---|
| App Store rating | Not published | 4.4 ★ |
| App Store reviews | Not published | 19 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | GD | Login as Customer |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5.99/month(ahead) | $39/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 1 | 2 |
Listing
| Measure | GD | Login as Customer |
|---|---|---|
| Shopify category rank | Not enough data | #9 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 19, 2025 | Mar 16, 2022 |
| Languages | 1 | 1 |
| Developer | Gurkha Devs | Magefan |
FAQ
GD and Login as Customer: common questions
- Is GD or Login as Customer cheaper?
- Only Login as Customer lists a free plan. Paid plans start at $5.99/month for GD and $39/month for Login as Customer. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for GD, Oct 18, 2026 for Login as Customer; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for GD, Oct 18, 2026 for Login as Customer. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.