GA: Whatsapp Chat Widget vs Tapwa – WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for GA, Oct 13, 2026 for Tapwa.
The short answer
- Only Tapwa lists a free plan.
- GA lists 7 features Tapwa’s listing doesn’t mention, including Chat flows, Chat window, Color and font.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 WhatsApp Number
- · Basic Styling (color, position)
- · Custom Greeting Message
- · Floating WhatsApp Button
Pro Plan
- · Advanced Styling & Animations
- · Analytics Dashboard
- · Analytics Integration
- · Facebook Pixel Integration
- · Floating WhatsApp Button
- · Multi-Agent Support (up to 20)
Advanced Plan
- · Abandoned Cart Recovery
- · Advanced Styling & Animations
- · Floating WhatsApp Button
- · Multi-Agent Support (up to 50)
- · Page Rules (type + URL patterns)
- · Per-Agent Analytics & Reports
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureImprove communication and customer service by integrating a WhatsApp chat button into your website. This powerful chat WhatsApp tool lets visitors connect with you instantly, and get quick responses. Add a customizable WhatsApp button to your site and stay accessible anytime, even on mobile. Manage conversations from any device and deliver seamless WhatsApp chat support.
Tapwa adds a WhatsApp chat button to your online store, letting customers reach you instantly with one tap. When a customer clicks the button, WhatsApp opens with a pre-filled message that includes product details if they are on a product page. You can set up multiple support agents with different departments, and assign specific agents to specific pages using URL pattern rules.
- Add a branded, floating WhatsApp chat widget to any page.
- Chat with visitors instantly through WhatsApp live chat for faster conversions.
- Provide a smooth, real-time communication flow with WhatsApp live.
- Stay accessible around the clock with a dedicated WhatsApp support link.
- Floating chat button — customers tap to message you instantly
- Route chats to Sales, Support, or Returns teams
- Show or hide the button on specific pages and URLs
- Track button clicks with daily trends and device breakdown
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  GA |  Tapwa |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | GA | Tapwa |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 9 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
GA and Tapwa: common questions
- Is GA or Tapwa cheaper?
- Only Tapwa lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- GA lists 7 the others don’t mention, such as Chat flows, Chat window, Color and font, Email chat. Tapwa lists 1 the others don’t mention, such as Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for GA, Oct 13, 2026 for Tapwa; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for GA, Oct 13, 2026 for Tapwa. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.