FT Post Purchase Surveys vs Zenith Post Purchase Survey
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for FT Post Purchase Surveys, Oct 14, 2026 for Zenith Post Purchase Survey.
The short answer
- Only Zenith Post Purchase Survey lists a free plan.
- Zenith Post Purchase Survey lists 5 features FT Post Purchase Surveys’s listing doesn’t mention, including Attribution, Conditional logic, Data export.
Head to head
Free
- · 27 question templates
- · Audience targeting: new vs returning
- · Dashboard analytics + CSV export
- · Discount incentive for completions
- · NPS, CSAT, and CES scoring
- · Revenue attribution by channel
Growth
- · Everything in the Free plan
- · Unlimited surveyed orders
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFT Post Purchase Surveys adds two surveys to the order confirmation page. One asks buyers to rate the order with emoji, stars or numbers and leave a comment. The other asks how buyers found you: write your own options and let them pick several. Every question, label and message is editable. The dashboard tracks your CSAT score, charts channel shares and links each answer to its order.
Zenith adds a survey to your order confirmation and order status pages to learn how customers found your store. Up to 50 questions: multiple choice, multi-select, rating scale, star rating, faces, or open text, shown one at a time. NPS, CSAT and CES are built-in presets. Show follow-ups based on answers and target new or returning buyers.
- Quick & Simple Setup - Just add the survey block to your page
- Thank You Page Integration - Non-blocking display on order confirmation page
- Complete Customization - Personalize questions, messages, and rating styles
- Order Context - Links every response to related order details
- Up to 3 questions: multiple choice, multi-select, NPS, or open text
- Optional follow-up questions, targeted to all, new, or returning buyers
- Attribute responses to order revenue and items purchased
- NPS scoring, response trend charts, and date-range comparison
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  FT Post Purchase Surveys |  Zenith Post Purchase Survey |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | FT Post Purchase Surveys | Zenith Post Purchase Survey |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | FT Post Purchase Surveys | Zenith Post Purchase Survey |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $9/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | Not published | 2 |
Listing
| Measure | FT Post Purchase Surveys | Zenith Post Purchase Survey |
|---|---|---|
| Shopify category rank | #30(ahead) | #71 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 25, 2025 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | FENWIK | Zenith |
FAQ
FT Post Purchase Surveys and Zenith Post Purchase Survey: common questions
- Is FT Post Purchase Surveys or Zenith Post Purchase Survey cheaper?
- Only Zenith Post Purchase Survey lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- FT Post Purchase Surveys lists 1 the others don’t mention, such as Product feedback. Zenith Post Purchase Survey lists 5 the others don’t mention, such as Attribution, Conditional logic, Data export, Net Promoter Score (NPS). A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for FT Post Purchase Surveys, Oct 14, 2026 for Zenith Post Purchase Survey; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for FT Post Purchase Surveys, Oct 14, 2026 for Zenith Post Purchase Survey. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.