FT Post Purchase Surveys vs Poby ‑ Post Purchase Survey
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for FT Post Purchase Surveys, Oct 30, 2026 for Poby.
The short answer
- Only Poby lists a free plan.
- FT Post Purchase Surveys lists 2 features Poby’s listing doesn’t mention, including Embedded forms, Product feedback.
Head to head
Free
- · "How did you hear about us?" question
- · "What went wrong?" low-rating tags
- · Analytics dashboard with 30-day trends
- · Overall, Search & Checkout star ratings
- · Thank-you discount rewards
- · Widget on thank-you & order-status pages
Premium
- · 6 more journey dimentions
- · Everything in Free
- · Per-dimension analytics & trends
- · Return experience comments
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFT Post Purchase Surveys adds two surveys to the order confirmation page. One asks buyers to rate the order with emoji, stars or numbers and leave a comment. The other asks how buyers found you: write your own options and let them pick several. Every question, label and message is editable. The dashboard tracks your CSAT score, charts channel shares and links each answer to its order.
Poby adds a short survey to your thank you page and order status page. Buyers rate the shopping experience 1-5 stars across stages like product discovery and checkout, then pick a reason when a score is low, so you get a fixable issue instead of a number. An optional "How did you hear about us?" question captures attribution your analytics miss, and a discount code can thank buyers for replying.
- Quick & Simple Setup - Just add the survey block to your page
- Thank You Page Integration - Non-blocking display on order confirmation page
- Complete Customization - Personalize questions, messages, and rating styles
- Order Context - Links every response to related order details
- One-tap star ratings on the thank-you and order-status pages — no login needed.
- "What went wrong?" tags turn low ratings into specific, fixable issues.
- Ask "How did you hear about us?" to learn where buyers come from
- Reward feedback with an optional thank-you discount code.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  FT Post Purchase Surveys |  Poby |
|---|---|---|
| Detected stores | 1 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | FT Post Purchase Surveys | Poby |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | FT Post Purchase Surveys | Poby |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $5/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 2 |
Listing
| Measure | FT Post Purchase Surveys | Poby |
|---|---|---|
| Shopify category rank | #29(ahead) | #114 |
| Shopify App Charts | Not on this week’s charts | #12 on Pricing moves in Surveys |
| Built for Shopify | No | No |
| Launched | Sep 25, 2025 | Aug 4, 2026 |
| Languages | 1 | 1 |
| Developer | FENWIK | AwesomeSoft |
FAQ
FT Post Purchase Surveys and Poby: common questions
- Is FT Post Purchase Surveys or Poby cheaper?
- Only Poby lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- FT Post Purchase Surveys lists 2 the others don’t mention, such as Embedded forms, Product feedback. Poby lists 2 the others don’t mention, such as Conditional logic, Multi-page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for FT Post Purchase Surveys, Oct 30, 2026 for Poby; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for FT Post Purchase Surveys, Oct 30, 2026 for Poby. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.