FT Post Purchase Surveys vs OrderSurvey Post Purchase Poll
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for FT Post Purchase Surveys, Nov 7, 2026 for OrderSurvey Post Purchase Poll.
The short answer
- On the Shopify App Store: FT Post Purchase Surveys 5.0 from 1 reviews and OrderSurvey Post Purchase Poll 4.0 from 1 reviews.
- Only OrderSurvey Post Purchase Poll lists a free plan.
- OrderSurvey Post Purchase Poll lists 11 features FT Post Purchase Surveys’s listing doesn’t mention, including Attribution, Custom styles, Customer segments.
Head to head
- United Kingdom
Free
- · 100 responses per rolling 30 days
- · 7 question types, including NPS
- · Conditional follow-up questions
- · Dashboard analytics
- · Survey targeting rules
- · Thank you and Order status pages
Pro
- · CSV exports
- · Everything in Free
- · Priority support
- · Unlimited responses
- · Webhook alerts for low NPS answers
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFT Post Purchase Surveys adds two surveys to the order confirmation page. One asks buyers to rate the order with emoji, stars or numbers and leave a comment. The other asks how buyers found you: write your own options and let them pick several. Every question, label and message is editable. The dashboard tracks your CSAT score, charts channel shares and links each answer to its order.
Add post-purchase surveys to Shopify's Thank you and Order status pages. Learn how customers found you, collect checkout feedback, or measure NPS. Choose all orders, first orders, or repeat orders. First/repeat targeting on Order status requires the classification from the Thank you block. Use 7 question types and conditional follow-ups, then review answers in your dashboard.
- Quick & Simple Setup - Just add the survey block to your page
- Thank You Page Integration - Non-blocking display on order confirmation page
- Complete Customization - Personalize questions, messages, and rating styles
- Order Context - Links every response to related order details
- Surveys on both Thank You and Order Status pages — no theme code required
- Smart targeting by order value, products, tags, country, and currency
- Conditional branching shows follow-up questions based on each answer
- Built-in analytics dashboard with response trends and NPS breakdown
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  FT Post Purchase Surveys |  OrderSurvey Post Purchase Poll |
|---|---|---|
| Detected stores | Not published | 1 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Baby & Toddler |
| Top store countries | Not published | United Kingdom |
Reviews
| Measure | FT Post Purchase Surveys | OrderSurvey Post Purchase Poll |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.0 ★ |
| App Store reviews | 1 | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | FT Post Purchase Surveys | OrderSurvey Post Purchase Poll |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $39/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 2 |
Listing
| Measure | FT Post Purchase Surveys | OrderSurvey Post Purchase Poll |
|---|---|---|
| Shopify category rank | #30(ahead) | #32 |
| Shopify App Charts | Not on this week’s charts | #10 on Pricing moves in Surveys |
| Built for Shopify | No | No |
| Launched | Sep 25, 2025 | Jun 25, 2026 |
| Languages | 1 | 1 |
| Developer | FENWIK | Vigilance |
FAQ
FT Post Purchase Surveys and OrderSurvey Post Purchase Poll: common questions
- Is FT Post Purchase Surveys or OrderSurvey Post Purchase Poll cheaper?
- Only OrderSurvey Post Purchase Poll lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, FT Post Purchase Surveys or OrderSurvey Post Purchase Poll?
- On the Shopify App Store: FT Post Purchase Surveys 5.0 from 1 reviews and OrderSurvey Post Purchase Poll 4.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- FT Post Purchase Surveys lists 1 the others don’t mention, such as Embedded forms. OrderSurvey Post Purchase Poll lists 11 the others don’t mention, such as Attribution, Custom styles, Customer segments, Data export. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for FT Post Purchase Surveys, Nov 7, 2026 for OrderSurvey Post Purchase Poll; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for FT Post Purchase Surveys, Nov 7, 2026 for OrderSurvey Post Purchase Poll. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.