FT Post Purchase Surveys vs Neo Post Purchase Survey & NPS
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for FT Post Purchase Surveys, Sep 3, 2026 for Neo Post Purchase Survey & NPS.
The short answer
- Neo Post Purchase Survey & NPS lists 8 features FT Post Purchase Surveys’s listing doesn’t mention, including Custom styles, Customer segments, Data export.
Head to head
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFT Post Purchase Surveys adds two surveys to the order confirmation page. One asks buyers to rate the order with emoji, stars or numbers and leave a comment. The other asks how buyers found you: write your own options and let them pick several. Every question, label and message is editable. The dashboard tracks your CSAT score, charts channel shares and links each answer to its order.
Neo Post Purchase Survey & NPS helps merchants understand customer feedback after shopping. The app lets merchants create surveys using prebuilt templates, questions bank or custom questions and show them at key moments like thank you pages, post-purchase emails, exit intent, and store pages.
- Quick & Simple Setup - Just add the survey block to your page
- Thank You Page Integration - Non-blocking display on order confirmation page
- Complete Customization - Personalize questions, messages, and rating styles
- Order Context - Links every response to related order details
- Collect post-purchase feedback on the thank you page and other key touchpoints
- Use pre-built survey templates and a reusable question bank for easy setup
- Detailed reports with charts and per-question analytics
- Response management page to view, filter, and review individual customer answers
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  FT Post Purchase Surveys |  Neo Post Purchase Survey & NPS |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | FT Post Purchase Surveys | Neo Post Purchase Survey & NPS |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | FT Post Purchase Surveys | Neo Post Purchase Survey & NPS |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | Not published |
Listing
| Measure | FT Post Purchase Surveys | Neo Post Purchase Survey & NPS |
|---|---|---|
| Shopify category rank | #30(ahead) | #83 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 25, 2025 | Feb 4, 2026 |
| Languages | 1 | 1 |
| Developer | FENWIK | Neo Apps |
FAQ
FT Post Purchase Surveys and Neo Post Purchase Survey & NPS: common questions
- What features does each app list that the other doesn’t?
- Neo Post Purchase Survey & NPS lists 8 the others don’t mention, such as Custom styles, Customer segments, Data export, Drag-and-drop editor. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for FT Post Purchase Surveys, Sep 3, 2026 for Neo Post Purchase Survey & NPS; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for FT Post Purchase Surveys, Sep 3, 2026 for Neo Post Purchase Survey & NPS. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.