Friends2a WhatsApp Live Chat vs SB WhatsApp Chat Button

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 20, 2026 for Friends2a WhatsApp Live Chat, Oct 27, 2026 for SB WhatsApp Chat Button.

The short answer

  • On the Shopify App Store: Friends2a WhatsApp Live Chat 5.0 from 1 reviews and SB WhatsApp Chat Button 4.5 from 6 reviews.
  • Friends2a WhatsApp Live Chat lists 10 features SB WhatsApp Chat Button’s listing doesn’t mention, including Animations, Chat assignment, Chat window.

Head to head

App Store reviews

Friends2a WhatsApp Live Chat: 1
SB WhatsApp Chat Button: 6
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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WhatsApp Chat, Customer Support Chat Widget, Chat Support

Categories
  • Badges and icons
  • Chat
  • Badges and icons
  • Chat
Languages
  • English
  • English
Launched
Oct 7, 2025
Dec 19, 2019
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
1 last full month
Detected stores
0active installs
0active installs
Most common store size
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—
Top countries
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Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

012NovFebJunFebMarJunOctDecFriends2a WhatsApp Live Chat: 1 reviews in October 2025Friends2a WhatsApp Live Chat: 1 reviews in December 2025SB WhatsApp Chat Button: 1 reviews in November 2020SB WhatsApp Chat Button: 1 reviews in December 2020SB WhatsApp Chat Button: 1 reviews in February 2021SB WhatsApp Chat Button: 1 reviews in April 2021SB WhatsApp Chat Button: 1 reviews in June 2021SB WhatsApp Chat Button: 2 reviews in October 2021SB WhatsApp Chat Button: 1 reviews in February 2022SB WhatsApp Chat Button: 2 reviews in April 2022SB WhatsApp Chat Button: 1 reviews in March 2025SB WhatsApp Chat Button: 1 reviews in May 2025SB WhatsApp Chat Button: 1 reviews in June 2025SB WhatsApp Chat Button: 1 reviews in July 2025
Friends2a WhatsApp Live ChatSB WhatsApp Chat ButtonCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
—
—
Plans
Free
Free
Coverage
21 of 24 features88%
13 of 24 features54%
Unique strengths
  • Animations
  • Chat assignment
  • Chat window
  • Emojis and stickers
  • +6 more
  • Auto-position
  • Custom
  • Manual position
Badges and icons
75%9/12
58%7/12
Customization
100%7/7
57%4/7
Icon position
33%1/3
67%2/3
Icon types
50%1/2
50%1/2
Chat
100%12/12
50%6/12
Automated responses
100%2/2
50%1/2
Customization
100%7/7
57%4/7
Real-time messaging
100%3/3
33%1/3
11103onlybothonly
Friends2a WhatsApp Live ChatSB WhatsApp Chat Button24 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Friends2a WhatsApp Live Chat lets shoppers contact you in one tap. Add a floating WhatsApp button, enter your business number with country code, and customize default greeting, colors, and button position. Optionally show a pre-chat popup. The widget is responsive, first, and managed fully from the Theme Editor—no coding or embedded admin needed—so you can provide quick, trusted support on every device.

Customers prefer chatting over waiting for email replies. Whatsapp online chat widget allows seamless communication with your customers. Whatsapp integration enhances customer interaction, engagement and provides instant support. With a whatsapp chat button and smooth whatsapp chat connect widget, you can offer real-time assistance.

Key points
  • One-tap WhatsApp chat with your business number
  • Custom greeting, colors, and button text
  • Optional pre-chat popup for quick prompts
  • 100% responsive; works across all themes
  • Configure the "Whatsapp chat" button without coding!
  • Configure whatsapp chat widget without any coding skill!
  • Set chat button title, image, position and agent image
  • Set whatsapp live chat widget title, image, position and agent image
Screenshots
Customize WhatsApp Chat Button in Shopify Theme Editor
Shopify Storefront Showing WhatsApp Live Chat ButtonFriends2a WhatsApp Live Chat App for Shopify – Easy Setup & Demo
Configure whatsapp chat in shopify
Instant Inquiries, Effortless Communication, WhatsApp widgetWhatsApp Chat ConnectWhatsApp Chat Connect Widget

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureFriends2a WhatsApp Live ChatSB WhatsApp Chat Button
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureFriends2a WhatsApp Live ChatSB WhatsApp Chat Button
App Store rating5.0 ★(ahead)4.5 ★
App Store reviews16(ahead)
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureFriends2a WhatsApp Live ChatSB WhatsApp Chat Button
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listedNo monthly plan listed
Longest free trialNot listedNot listed
Plans listedNot publishedNot published

Listing

MeasureFriends2a WhatsApp Live ChatSB WhatsApp Chat Button
Shopify category rank#443in Chat#406(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedOct 7, 2025Dec 19, 2019
Languages1English1English
DeveloperFriends2a TechnologySetuBridge

FAQ

Friends2a WhatsApp Live Chat and SB WhatsApp Chat Button: common questions

Which has better reviews, Friends2a WhatsApp Live Chat or SB WhatsApp Chat Button?
On the Shopify App Store: Friends2a WhatsApp Live Chat 5.0 from 1 reviews and SB WhatsApp Chat Button 4.5 from 6 reviews.
What features does each app list that the other doesn’t?
Friends2a WhatsApp Live Chat lists 10 the others don’t mention, such as Animations, Chat assignment, Chat window, Emojis and stickers. SB WhatsApp Chat Button lists 3 the others don’t mention, such as Auto-position, Custom, Manual position. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 20, 2026 for Friends2a WhatsApp Live Chat, Oct 27, 2026 for SB WhatsApp Chat Button; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 20, 2026 for Friends2a WhatsApp Live Chat, Oct 27, 2026 for SB WhatsApp Chat Button. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.