Dotdigital Personalization vs RetainIQ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Dotdigital Personalization, Oct 31, 2026 for RetainIQ.
The short answer
Head to head
Personalize customer experiences with ease
Email Templates & notification over Klaviyo, Email Marketing
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDotdigital’s personalization platform puts zero-party data to work and lets marketers personalize the entire customer journey. Delivering truly relevant customer experiences, increased engagement, added urgency where needed and improved conversion results.
RetainIQ enables eCommerce stores globally to convert and retain their customers by allowing brands to send hyper-personalized Emails & SMSes, making interventions more personal and relevant. You can now get beyond segmentation and create segments-of-1 by personalizing for varied dynamic tags such as loyalty, social proof, weather, location, recent-site action and image.
- Reduce bounce rate with web & app content that’s tailored to each shopper
- Send emails and SMS that are triggered by the shopper’s behavior
- Increase revenue with product recommendations based on the shopper’s intrests
- Drive conversions and engagement through social proof tactics
- Add multiple data sources and APIs to deliver that magical experience.
- Track the behaviour of shoppers and trigger relevantly to increase conversions.
- Create multiple versions for 1:1 personalization from just 1 HTML.
- Experiential intelligence that strategizes and optimizes for your brand.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Dotdigital Personalization |  RetainIQ |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Dotdigital Personalization | RetainIQ |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 43 |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Dotdigital Personalization | RetainIQ |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Dotdigital Personalization | RetainIQ |
|---|---|---|
| Shopify category rank | #274 | #138 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 15, 2019 | Aug 23, 2021 |
| Languages | 1 | 1 |
| Developer | Fresh Relevance | RetainIQ Global Inc. |
FAQ
Dotdigital Personalization and RetainIQ: common questions
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Dotdigital Personalization, Oct 31, 2026 for RetainIQ; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Dotdigital Personalization, Oct 31, 2026 for RetainIQ. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.