Forum Innovate vs AC ‑ Questions & Answers
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026.
The short answer
- On the Shopify App Store: Forum Innovate 3.0 from 1 reviews and AC 5.0 from 30 reviews.
- Both list a free plan. Paid plans start at $15/month for Forum Innovate and $1.99/month for AC.
- AC lists 21 features Forum Innovate’s listing doesn’t mention, including Accordions, CAPTCHA, Contacts.
Head to head
Display product questions and answers on product page.
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic (Free)
- · 100 active members per 30 days
- · AI Community Builder
- · Community categories and search
- · Customer discussions and replies
- · Customer profiles and moderation
- · Customizable community design
Standard
- · 15 GB media storage
- · 500 discussions + 2,000 replies / 30d
- · Custom forum appearance
- · Email notifications & subscriptions
- · Everything in Basic
- · Image and file uploads
Premium
- · 100 GB media storage
- · Advanced forum design customization
- · Everything in Standard
- · Premium theme presets
- · Remove Forum Innovate branding
- · Unlimited active users
Free
- · 25 Q&A per month
- · Directly publish Q&A to storefront
- · Email updates to questions
Basic
- · Import question (200)
- · Questions only from logged-in
- · Unlimited Q&A
- · Verify before publishing
Advanced
- · All Features of Basic Plan
- · Customize response email templates
- · Import questions (2000)
- · Mailchimp integration
- · Multilanguage support
- · Storefront customization
Professional
- · AI Generated Answer
- · All Features of Advanced Plan
- · Priority Support
- · Unlimited Import/Export
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureForum Innovate helps you create a customer community directly in your Shopify store. Get started with AI Community Builder, which generates forum categories and starter discussions you can review, customize, and publish. Let shoppers ask questions, share experiences, reply, and vote. Keep conversations active with subscriptions and email notifications.
Add a powerful Q&A section to your product pages, allowing shoppers to ask questions and get answers instantly. Reduce hesitation, build trust and help customers make faster buying decisions with real-time interaction.
- Native forum integrated directly into your Shopify store.
- Customizable forum appearance to match your store’s brand.
- Automatically uses existing Shopify customer accounts.
- Rich posts with images, videos, and structured discussions.
- Get notified when a new question gets posted
- Admin can decide whether only logged in or all customers can post a question
- Provide a platform for reviewing, rating, and asking questions about products
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Forum Innovate |  AC |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Forum Innovate | AC |
|---|---|---|
| App Store rating | 3.0 ★ | 5.0 ★(ahead) |
| App Store reviews | 1 | 30(ahead) |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Forum Innovate | AC |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $15/month | $1.99/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Forum Innovate | AC |
|---|---|---|
| Shopify category rank | #13 | #5 |
| Shopify App Charts | Not on this week’s charts | #4 on Featured by Shopify in FAQ |
| Built for Shopify | No | Yes |
| Launched | Feb 13, 2026 | Feb 12, 2018 |
| Languages | 1 | 1 |
| Developer | Innovate | Appify Commerce |
FAQ
Forum Innovate and AC: common questions
- Is Forum Innovate or AC cheaper?
- Both list a free plan. Paid plans start at $15/month for Forum Innovate and $1.99/month for AC. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Forum Innovate or AC?
- On the Shopify App Store: Forum Innovate 3.0 from 1 reviews and AC 5.0 from 30 reviews.
- What features does each app list that the other doesn’t?
- Forum Innovate lists 2 the others don’t mention, such as Custom fonts, Forms. AC lists 21 the others don’t mention, such as Accordions, CAPTCHA, Contacts, Custom CSS. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.