FormNest – Account Forms vs Helium Customer Fields
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for FormNest, Nov 8, 2026 for Helium Customer Fields.
The short answer
- Paid plans start at $7.99/month for FormNest and $15/month for Helium Customer Fields.
- Helium Customer Fields lists 29 features FormNest’s listing doesn’t mention, including Activation link, Analytics, Applications.
Head to head
- United States
- Japan
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Monthly
Basic
- · 2 forms
- · All standard Shopify fields
- · Custom fields (metafields)
- · Email notifications
- · Field validation
- · Filter and export customer data
Pro
- · 5 forms
- · All features from Basic
- · App integrations
- · Customer auto-tagging
- · Form rules / conditional logic
Advanced
- · Account Approval
- · All features from Pro
- · Priority support
- · REST API access
- · Unlimited forms
Plus
- · All features from Advanced
- · Dedicated account manager
- · Plans start at $200
- · See all pricing options for more info
- · Sync more than 50k customers
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFormNest lets merchants create custom forms that appear inside the new customer account experience — on the profile page and on order status pages. Perfect for warranty registrations, return requests, wholesale applications, support intake, quote requests, and any post-purchase information you need from logged-in customers.
Helium Customer Fields is your one-stop shop to collect and manage customer data. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and customer metafields. Personalize forms with rules and variables, or add customer tags automatically based on first-party data.
- Build custom forms for customer account and order status pages
- Let customers view their past form submissions in account pages
- Review, update status, and export submissions from one dashboard
- Store all form data in your shop — nothing saved off-platform
- Simple drag-and-drop form builder with field types for nearly any use case
- Approve Wholesale/B2B customers with account approval or email verification
- Allow customers to edit their own data (name, email, or custom fields)
- Configure automatic and/or conditional customer tags to organize customer groups
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  FormNest |  Helium Customer Fields |
|---|---|---|
| Detected stores | Not published | 3,772 |
| Net store change, 28 days | 0 | −93 |
| Stores added, 28 days | Not enough data | 18 |
| Big-brand share | Not enough data | 23% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, Japan, United Kingdom |
Reviews
| Measure | FormNest | Helium Customer Fields |
|---|---|---|
| App Store rating | Not published | 4.5 ★ |
| App Store reviews | Not published | 355 |
| New reviews, 28 days | Not enough data | 7 |
| Reviewers a year or more in | Not enough data | 48% |
Pricing
| Measure | FormNest | Helium Customer Fields |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $7.99/month(ahead) | $15/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 4 |
Listing
| Measure | FormNest | Helium Customer Fields |
|---|---|---|
| Shopify category rank | #171 | #16 |
| Shopify App Charts | Not on this week’s charts | #4 in Forms |
| Built for Shopify | No | No |
| Launched | Jul 3, 2026 | Jul 22, 2015 |
| Languages | 1 | 1 |
| Developer | CROVEX | Helium |
FAQ
FormNest and Helium Customer Fields: common questions
- Is FormNest or Helium Customer Fields cheaper?
- Paid plans start at $7.99/month for FormNest and $15/month for Helium Customer Fields. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Helium Customer Fields lists 29 the others don’t mention, such as Activation link, Analytics, Applications, Approve requests. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for FormNest, Nov 8, 2026 for Helium Customer Fields; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for FormNest, Nov 8, 2026 for Helium Customer Fields. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.