FormFence vs AI Contact Form Builder by ZB

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for FormFence, Nov 1, 2026 for AI Contact Form Builder by ZB.

The short answer

  • Both list a free plan. Paid plans start at $4.99/month for FormFence and $11.99/month for AI Contact Form Builder by ZB.
  • AI Contact Form Builder by ZB lists 18 features FormFence’s listing doesn’t mention, including Analytics, Contact form, Custom.

Head to head

App Store reviews

FormFence: —
AI Contact Form Builder by ZB: 126

New reviews, 28 days

FormFence: —
AI Contact Form Builder by ZB: 2
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Forms
  • Forms
  • Helpdesk
Languages
  • English
  • English
Launched
Jun 16, 2026
Aug 29, 2014
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

012JunSepNovOctFebMarMayAI Contact Form Builder by ZB: 2 reviews in June 2020AI Contact Form Builder by ZB: 2 reviews in July 2020AI Contact Form Builder by ZB: 1 reviews in September 2020AI Contact Form Builder by ZB: 1 reviews in October 2020AI Contact Form Builder by ZB: 1 reviews in November 2020AI Contact Form Builder by ZB: 1 reviews in September 2021AI Contact Form Builder by ZB: 1 reviews in October 2023AI Contact Form Builder by ZB: 1 reviews in December 2023AI Contact Form Builder by ZB: 1 reviews in February 2024AI Contact Form Builder by ZB: 2 reviews in January 2025AI Contact Form Builder by ZB: 2 reviews in March 2025AI Contact Form Builder by ZB: 1 reviews in May 2026
FormFenceAI Contact Form Builder by ZBCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $4.99/month
From $0 to $49.99/month
Plans
FreeFree
Pro$4.99/month
14-day free trial
Free PlanFree
  • · 2,000 Website Visits per month
  • · Basic contact form: name, email, message
Starter$11.99/month
14-day free trial
  • · 10,000 Website Visits per month
  • · Attach Files, Departments, Fields
  • · Auto Response Included
  • · Integrated with Mailchimp etc.
  • · Remove Zotabox branding
Growth$24.99/month
14-day free trial
  • · 30,000 Website Visits per month
  • · All features in Starter Plan plus
  • · Install up to 5 websites
  • · Remove Zotabox branding
  • · Up to 5 Contact Forms on each website
Pro$49.99/month
14-day free trial
  • · 100,000 Website Visits per month
  • · All features in Express Plan
  • · Install on up to 10 Websites
  • · Remove Zotabox branding
  • · Up to 10 Contact Forms on same website
Coverage
4 of 23 features17%
22 of 23 features96%
Unique strengths
  • History
  • Analytics
  • Contact form
  • Custom
  • Custom CSS
  • +14 more
Forms
25%4/16
94%15/16
Customization
0%0/7
100%7/7
Data management
60%3/5
80%4/5
Form types
25%1/4
100%4/4
Helpdesk
0%0/7
100%7/7
Channels
0%0/2
100%2/2
Workflow automation
0%0/5
100%5/5
1319onlybothonly
FormFenceAI Contact Form Builder by ZB23 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
  • Mailchimp
  • Constant Contact
  • Infusionsoft
  • Hubspot
  • Get Reponse
  • Aweber
How it sells itself

Contact forms attract spam, including the new AI-written kind that reads like a real customer enquiry. FormFence sits in front of your existing contact form and blocks both. It's invisible: no CAPTCHA, no puzzle, no extra step for the people who actually want to talk to you. You see a clean log of what was blocked and why. Real enquiries go straight to your inbox.

AI Form Builder replaces hours of drag-and-drop form building with one sentence. Describe what you want to ask, and the AI writes a complete contact form, survey, feedback or NPS form: the right field types, multi-page layout, conditional logic and a thank-you message, in your store's language. Edit by typing a change and review it before it applies. 21 field types, from star rating to file upload.

Key points
  • Catches AI-written fake enquiries as well as the obvious bot spam
  • Real customers see no CAPTCHA, no puzzle, no extra step on the form
  • Sits in front of your existing contact form, no theme changes needed
  • Every blocked submission listed with the rule that caught it
  • Add multiple choices, checkboxes, dropdown menus, file attachment, dates
  • Collect detailed submissions in email with options to CC/BCC/choose departments
  • Customize forms, submit buttons and automatic email reply with images and colors
  • Build and activate multiple forms at once with various display rules and timings
Screenshots
AI verdict reading 'Spam, suspicious outreach' at 78%
Settings: sensitivity, AI classifier, email forwarding togglesThree-column blocked log with category sidebar and detail paneSee exactly what's been stopped.
customer refund management, refund request, return and exchange
contact us form for customer service management, ticket supportcustomer enquiry form, contact us form, customer informationcustomer survey, customer feedback, customer enegagement

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureFormFenceAI Contact Form Builder by ZB
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureFormFenceAI Contact Form Builder by ZB
App Store ratingNot published4.6 ★
App Store reviewsNot published126
New reviews, 28 daysNot enough data2
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureFormFenceAI Contact Form Builder by ZB
Free planYesYes
Lowest paid monthly plan$4.99/month(ahead)$11.99/month
Longest free trial14 days14 days
Plans listed24

Listing

MeasureFormFenceAI Contact Form Builder by ZB
Shopify category rank#126in Forms#45(ahead)in Forms
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 16, 2026Aug 29, 2014
Languages1English1English
DeveloperHarbour LabsZotabox

FAQ

FormFence and AI Contact Form Builder by ZB: common questions

Is FormFence or AI Contact Form Builder by ZB cheaper?
Both list a free plan. Paid plans start at $4.99/month for FormFence and $11.99/month for AI Contact Form Builder by ZB. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
FormFence lists 1 the others don’t mention, such as History. AI Contact Form Builder by ZB lists 18 the others don’t mention, such as Analytics, Contact form, Custom, Custom CSS. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for FormFence, Nov 1, 2026 for AI Contact Form Builder by ZB; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for FormFence, Nov 1, 2026 for AI Contact Form Builder by ZB. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.