Flows vs ShopAI Assistant

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for Flows, Oct 14, 2026 for ShopAI Assistant.

The short answer

  • Both list a free plan. Paid plans start at $29/month for Flows and $9/month for ShopAI Assistant.
  • Flows lists 16 features ShopAI Assistant’s listing doesn’t mention, including Agent analytics, Agent avatar, Behavior tracking.

Head to head

App Store reviews

Flows: —
ShopAI Assistant: 2
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Developer
Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
Nov 6, 2026
Jul 24, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

012JulAugJanShopAI Assistant: 1 reviews in July 2025ShopAI Assistant: 2 reviews in August 2025ShopAI Assistant: 1 reviews in January 2026
FlowsShopAI AssistantCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $299/month
From $0 to $49/month
Plans
Pay as you goFree
  • · About 150 chat messages a month
  • · Add funds from $10 any time
  • · Answers from your products and policies
  • · Order tracking and virtual try-on
  • · Product cards, cart and checkout
  • · Your colours, fonts and look
Lite$29/month
  • · AI chat on every page of your store
  • · About 500 chat messages a month
  • · Add funds from $10 any time
  • · Answers from your products and policies
  • · Order tracking and virtual try-on
  • · Product cards, cart and checkout
Pro$99/month
  • · AI chat on every page of your store
  • · About 1,800 chat messages a month
  • · Add funds from $10 any time
  • · Answers from your products and policies
  • · Order tracking and virtual try-on
  • · Product cards, cart and checkout
Scale$299/month
  • · AI chat on every page of your store
  • · About 5,800 chat messages a month
  • · Add funds from $10 any time
  • · Answers from your products and policies
  • · Order tracking and virtual try-on
  • · Product cards, cart and checkout
FreeFree
  • · 100 AI messages/month
  • · Add to cart & checkout in chat
  • · Basic analytics
  • · Multi-language support
  • · Product search & variant selection
  • · Real-time inventory tracking
Starter$9/month
  • · 500 AI messages/month
  • · All free features included
  • · Live chat support
  • · Order tracking in chat
  • · Up to 20 FAQs
  • · Up to 500 products
Growth$19/month
  • · 2,000 AI messages/month
  • · All starter features included
  • · Lead generation support
  • · Smart reorder suggestions
  • · Up to 1,000 products
  • · Up to 50 FAQs
Pro$49/month
  • · 5,000 AI messages/month
  • · AI-driven rules and workflows
  • · Advanced AI conversations
  • · All growth features included
  • · Priority support
  • · Trigger-based automations
Coverage
24 of 25 features96%
9 of 25 features36%
Unique strengths
  • Agent analytics
  • Agent avatar
  • Behavior tracking
  • Business hours
  • +12 more
  • Multi-language
Chat
96%24/25
36%9/25
Automated responses
100%7/7
43%3/7
Customization
100%10/10
40%4/10
Real-time messaging
88%7/8
25%2/8
1681onlybothonly
FlowsShopAI Assistant25 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Shoppers leave when they can't find the right product or a quick answer. Flows adds an AI chat to every page of your store that answers from your products, sizes, stock and policies. The chat shows matching products as cards with prices and sizes, adds them to the cart and sends shoppers to your Shopify checkout. After they buy, shoppers ask the same chat where their order is.

ShopAI Assistant transforms e-commerce with intelligent automation. Shoppers get 24/7 AI support to search products, select variants, and checkout instantly. Live agent chat stands by for complex queries. Beyond sales, it captures leads and automates workflows with AI-driven rules.

Key points
  • An AI chat that answers from your products, sizes, stock and policies
  • Product cards with prices and sizes, added to the cart in one tap
  • Shoppers buy through your own Shopify checkout
  • Order tracking in the chat, with the carrier and tracking link
  • Natural product search using customer-friendly chat
  • Easily select size, color, and variants in chat
  • Send pre-filled Shopify checkout links instantly
  • Add or remove products from cart through chat
Screenshots
The chat searching the store and answering with products
Order tracking in the chat, with the shipment timelineThe shop and the chat open together on a Shopify storeThe chat in four looks, each with its own colours and font
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All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureFlowsShopAI Assistant
Detected storesNot publishedNot published
Net store change, 28 days00estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureFlowsShopAI Assistant
App Store ratingNot published5.0 ★
App Store reviewsNot published2
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureFlowsShopAI Assistant
Free planYesYes
Lowest paid monthly plan$29/month$9/month(ahead)
Longest free trialNot listedNot listed
Plans listed44

Listing

MeasureFlowsShopAI Assistant
Shopify category rankNot enough data#477in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedNov 6, 2026Jul 24, 2025
Languages1English1English
DeveloperFlowsWebewox

FAQ

Flows and ShopAI Assistant: common questions

Is Flows or ShopAI Assistant cheaper?
Both list a free plan. Paid plans start at $29/month for Flows and $9/month for ShopAI Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Flows lists 16 the others don’t mention, such as Agent analytics, Agent avatar, Behavior tracking, Business hours. ShopAI Assistant lists 1 the others don’t mention, such as Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for Flows, Oct 14, 2026 for ShopAI Assistant; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for Flows, Oct 14, 2026 for ShopAI Assistant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.