Flash AI Chatbot & Live Chat vs Retainley: AI Chatbot & Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Flash AI Chatbot & Live Chat, Oct 24, 2026 for Retainley.
The short answer
- Both list a free plan. Paid plans start at $15/month for Flash AI Chatbot & Live Chat and $29/month for Retainley.
- Retainley lists 5 features Flash AI Chatbot & Live Chat’s listing doesn’t mention, including Chat flows, Chat window, Discounts.
Head to head
Free
- · 100 AI replies (one-time, doesn't reset)
- · Knowledge base integration
- · Product recommendations
Starter
- · 250 AI replies / month
- · Conversation analytics
- · Generate with AI (knowledge base) — 5/m
- · Knowledge base integration
- · Pages & policies sync
- · Product recommendations
Growth
- · 550 AI replies / month
- · Everything in Starter
- · Full conversation history
- · Generate with AI (knowledge base) — 15/m
- · Human handover
- · Manual prompts
Pro
- · 1,500 AI replies / month
- · AI prompts
- · Everything in Growth
- · Featured bestsellers
- · Generate with AI (knowledge base) — 50/m
- · Priority support
Free
- · 100 conversation/month
- · 24/7 AI powered support
- · AI chat in all languages
- · AI training on 50 products
- · Full conversation history
- · Full custom bot styling
Starter
- · + Everything in Free
- · 2,000 conversation/month
- · AI training on 500 products
- · Control AI responses
- · Real time order tracking
- · User insights & anal
Pro
- · + Everything in Starter
- · 10,000 conversation/month
- · AI Leading questions
- · AI training on 2,000 products
- · Priority AI responses
- · Product Mini Chat
Max
- · + Everything in Pro
- · 20,000 conversation/month
- · AI training on 4000 products
- · Priority access to new features
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn every storefront visit into a conversation. Your AI assistant is automatically trained on your product catalog, so it can answer questions about bestsellers, sizing, shipping, returns, and more. All in real time and in 50+ languages. Set up in 3 simple steps. No coding needed. Your product catalog syncs automatically in the background. Reduce support volume. Engage shoppers at the right moment.
ShopBot is a GPT-powered AI chatbot and agent for Shopify, built in India for D2C brands. It answers product, sizing and order questions from your live catalog and policies, recommends and compares products, and adds them to cart inside the chat. An AI pop-up captures WhatsApp numbers, Sales mode promotes your offers, and Insights & Gaps shows questions it couldn’t answer so you train it once.
- Trained on your products. Answer inventory, pricing & detail questions instantly
- 50+ languages auto-detected. Replies in your customer's language
- Customize avatar, colors & tone to match your brand in a live preview
- Knowledge base templates for shipping, returns, sizing, warranty & more
- Greets shoppers on product pages with context-aware AI responses
- Answers questions using your live product and policy data
- Train the bot with custom FAQs to match your store's voice
- Tracks all conversations and customer feedback in one place
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Flash AI Chatbot & Live Chat |  Retainley |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Flash AI Chatbot & Live Chat | Retainley |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Flash AI Chatbot & Live Chat | Retainley |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $15/month(ahead) | $29/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Flash AI Chatbot & Live Chat | Retainley |
|---|---|---|
| Shopify category rank | #639 | #240(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 18, 2026 | May 21, 2026 |
| Languages | 1 | 1 |
| Developer | Website on Demand Studio, LLC | Retainley |
FAQ
Flash AI Chatbot & Live Chat and Retainley: common questions
- Is Flash AI Chatbot & Live Chat or Retainley cheaper?
- Both list a free plan. Paid plans start at $15/month for Flash AI Chatbot & Live Chat and $29/month for Retainley. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Flash AI Chatbot & Live Chat lists 3 the others don’t mention, such as Live chat, Real-time translation, Shipping alerts. Retainley lists 5 the others don’t mention, such as Chat flows, Chat window, Discounts, Surveys. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Flash AI Chatbot & Live Chat, Oct 24, 2026 for Retainley; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Flash AI Chatbot & Live Chat, Oct 24, 2026 for Retainley. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.