Flash AI Chatbot & Live Chat vs Instant.Talk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $15/month for Flash AI Chatbot & Live Chat and $15/month for Instant.Talk.
- Flash AI Chatbot & Live Chat lists 12 features Instant.Talk’s listing doesn’t mention, including Agent avatar, Behavior tracking, Color and font.
Head to head
Free
- · 100 AI replies (one-time, doesn't reset)
- · Knowledge base integration
- · Product recommendations
Starter
- · 250 AI replies / month
- · Conversation analytics
- · Generate with AI (knowledge base) — 5/m
- · Knowledge base integration
- · Pages & policies sync
- · Product recommendations
Growth
- · 550 AI replies / month
- · Everything in Starter
- · Full conversation history
- · Generate with AI (knowledge base) — 15/m
- · Human handover
- · Manual prompts
Pro
- · 1,500 AI replies / month
- · AI prompts
- · Everything in Growth
- · Featured bestsellers
- · Generate with AI (knowledge base) — 50/m
- · Priority support
Unlimited Chat
- · Every chat summarized to you
- · Full analytics dashboard
- · Learns your store automatically
- · Unlimited chat support, 24/7
- · Verified order status & tracking
Chat & Talk
- · 15 voice minutes per month
- · 24/7 AI Voice Answer
- · Call summaries emailed to you
- · Everything in Free, plus voice
- · Top-up Package Available
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn every storefront visit into a conversation. Your AI assistant is automatically trained on your product catalog, so it can answer questions about bestsellers, sizing, shipping, returns, and more. All in real time and in 50+ languages. Set up in 3 simple steps. No coding needed. Your product catalog syncs automatically in the background. Reduce support volume. Engage shoppers at the right moment.
Shoppers want an answer the second they ask, and order questions can eat your whole day. Instant.Talk answers them for you, by live chat and by voice, around the clock, in your store's own words. It learns your catalog, policies, and orders on its own, verifies customers before sharing anything, pulls real order status, and never makes things up.
- Trained on your products. Answer inventory, pricing & detail questions instantly
- 50+ languages auto-detected. Replies in your customer's language
- Customize avatar, colors & tone to match your brand in a live preview
- Knowledge base templates for shipping, returns, sizing, warranty & more
- Answers shoppers by live chat and voice, around the clock
- Learns your products, policies, and orders automatically, no training
- Verifies the customer, then shares real order status and tracking
- Escalates every money question to you and never invents answers
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Flash AI Chatbot & Live Chat |  Instant.Talk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Flash AI Chatbot & Live Chat | Instant.Talk |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Flash AI Chatbot & Live Chat | Instant.Talk |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $15/month | $15/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | Flash AI Chatbot & Live Chat | Instant.Talk |
|---|---|---|
| Shopify category rank | #642(ahead) | #971 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 18, 2026 | Jul 30, 2026 |
| Languages | 1 | 1 |
| Developer | Website on Demand Studio, LLC | Vo's Smart Marketing Inc. |
FAQ
Flash AI Chatbot & Live Chat and Instant.Talk: common questions
- Is Flash AI Chatbot & Live Chat or Instant.Talk cheaper?
- Both list a free plan. Paid plans start at $15/month for Flash AI Chatbot & Live Chat and $15/month for Instant.Talk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Flash AI Chatbot & Live Chat lists 12 the others don’t mention, such as Agent avatar, Behavior tracking, Color and font, Cross-sell. Instant.Talk lists 4 the others don’t mention, such as Agent analytics, Send transcript, Voice support, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.