Firebell vs Ping ‑ Slack Notifications
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only Firebell lists a free plan. Paid plans start at $19/month for Firebell and $7.99/month for Ping.
- Ping lists 5 features Firebell’s listing doesn’t mention, including Customer notifications, Order cancellations, Order creation.
Head to head
Free
- · 12 months of backup history
- · Alert your team or developer
- · Instant email alerts
- · Monitor your homepage, hourly
- · Monthly summary report
- · Monthly theme backups
Starter
- · Checks every 5 minutes
- · Everything in Free, plus:
- · Monitor up to 5 pages
- · One-click backup restore
- · Slack alerts
- · Watch 3 apps for outages
Pro
- · Checkout test every hour
- · Daily theme backups (keeps last 14)
- · Everything in Starter, plus:
- · Monitor up to 20 pages
- · Pages checked every minute
- · Watch up to 10 apps
Scale
- · Backups from every 6h (keeps last 30)
- · Checkout test every 15 minutes
- · Everything in Pro, plus:
- · Monitor up to 50 pages
- · Priority support
- · Watch all your apps
All inclusive
- · Custom notification triggers
- · Customize message templates
- · Premium support - we add custom features
- · Send messages to multiple slack channels
- · Up to 1000 messages a day
- · UserMentions to inform specific users
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour store can break without you knowing. A theme update stops the add-to-cart button, a page goes down, or an app has an outage - and the first sign is often a drop in sales. Firebell monitors your pages and tests your checkout like a real customer, then emails you and your team the moment something breaks - and again when it's fixed.
Ping sends real-time Shopify store alerts directly to your Slack workspace, so you never miss important updates on sales, orders, or other key store events. Create powerful custom triggers or start with ready-made templates. Send notifications to multiple channels and mention specific team members.
- Around-the-clock monitoring of your homepage and the pages you choose
- Automatic checkout testing that catches broken buy buttons before customers
- Instant email and Slack alerts with clear steps on what to check and fix
- Send Notifications to multiple channels
- Define custom event triggers
- Customize messages to your needs - with markdown support.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Firebell |  Ping |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Firebell | Ping |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Firebell and Ping: common questions
- Is Firebell or Ping cheaper?
- Only Firebell lists a free plan. Paid plans start at $19/month for Firebell and $7.99/month for Ping. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Firebell lists 3 the others don’t mention, such as Custom alerts, Scheduling, Staff notifications. Ping lists 5 the others don’t mention, such as Customer notifications, Order cancellations, Order creation, Order status. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.