Fetchply AI Chatbot Live Chat vs TwilperChat ‑ AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 1, 2026 for Fetchply AI Chatbot Live Chat, Oct 19, 2026 for TwilperChat.
The short answer
- Only Fetchply AI Chatbot Live Chat lists a free plan. Paid plans start at $18/month for Fetchply AI Chatbot Live Chat and $19/month for TwilperChat.
- Fetchply AI Chatbot Live Chat lists 10 features TwilperChat’s listing doesn’t mention, including Agent analytics, Agent avatar, Chat assignment.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free to install
- · 200 AI Replies/month
- · AI order tracking
- · Lead capture
- · Lead capture
- · Unlimited Messages
- · Up to 400 products or 10 MB data
Starter
- · 5500 AI Replies/month
- · AI shopping assistant
- · Conversation logs
- · Standard AI model
- · Standard support
- · Unlimited Messages
Pro
- · 15,000 AI Replies/month
- · AI order tracking
- · AI replies on social channels
- · Everything in Starter
- · MCP Server
- · Priority support
Business
- · 28,000 AI Replies/month
- · All channels & integrations
- · Dedicated support
- · Everything in Pro
- · Pro AI model for higher accuracy
- · Up to 15,000 products or 500 MB data
Pro
- · 2,000 AI messages per month
- · Analytics dashboard
- · Live chat takeover
- · No branding
- · Webhook integrations (Zapier, Slack)
Business
- · 10,000 AI messages per month
- · All Pro features included
- · Full custom branding
- · Priority support
- · Team members
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFetchply turns your store pages, product catalog, policies, and help content into an AI chat agent for your storefront. The agent answers shopper questions around the clock, recommends products, helps with order questions, captures leads, and hands the conversation to your team when a person is needed.
TwilperChat adds an AI chat to your storefront that answers questions about products, sizes, shipping and returns from your live catalog and your own knowledge base. Shoppers chat without logging in. The assistant shows product cards with photo and price, builds a cart or checkout link, shares order status after verification and hands over to your team with a summary.
- AI chat answers based on your store content and policies
- Product catalog and order lookup for customer questions
- Conversation inbox with lead capture and human handoff
- Analytics show top questions and unanswered requests
- AI chatbot trained on your products and pages — answers questions 24/7
- Live chat takeover from dashboard or Android app with push notifications
- Analytics dashboard with trends, satisfaction scores, and unanswered questions
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Fetchply AI Chatbot Live Chat |  TwilperChat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Fetchply AI Chatbot Live Chat | TwilperChat |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 3 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Fetchply AI Chatbot Live Chat | TwilperChat |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $18/month(ahead) | $19/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 2 |
Listing
| Measure | Fetchply AI Chatbot Live Chat | TwilperChat |
|---|---|---|
| Shopify category rank | #201(ahead) | #873 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 29, 2026 | May 19, 2026 |
| Languages | 1 | 4 |
| Developer | Rana Haroon | Twilper.com |
FAQ
Fetchply AI Chatbot Live Chat and TwilperChat: common questions
- Is Fetchply AI Chatbot Live Chat or TwilperChat cheaper?
- Only Fetchply AI Chatbot Live Chat lists a free plan. Paid plans start at $18/month for Fetchply AI Chatbot Live Chat and $19/month for TwilperChat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Fetchply AI Chatbot Live Chat lists 10 the others don’t mention, such as Agent analytics, Agent avatar, Chat assignment, Chat buttons. TwilperChat lists 2 the others don’t mention, such as Chat flows, Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 1, 2026 for Fetchply AI Chatbot Live Chat, Oct 19, 2026 for TwilperChat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 1, 2026 for Fetchply AI Chatbot Live Chat, Oct 19, 2026 for TwilperChat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.