Fetchply AI Chatbot Live Chat vs Tuki AI Sales Agent Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 1, 2026 for Fetchply AI Chatbot Live Chat, Nov 3, 2026 for Tuki AI Sales Agent Chatbot.
The short answer
- Both list a free plan. Paid plans start at $18/month for Fetchply AI Chatbot Live Chat and $15.99/month for Tuki AI Sales Agent Chatbot.
- Tuki AI Sales Agent Chatbot lists 9 features Fetchply AI Chatbot Live Chat’s listing doesn’t mention, including Business hours, Chat window, Cross-sell.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free to install
- · 200 AI Replies/month
- · AI order tracking
- · Lead capture
- · Lead capture
- · Unlimited Messages
- · Up to 400 products or 10 MB data
Starter
- · 5500 AI Replies/month
- · AI shopping assistant
- · Conversation logs
- · Standard AI model
- · Standard support
- · Unlimited Messages
Pro
- · 15,000 AI Replies/month
- · AI order tracking
- · AI replies on social channels
- · Everything in Starter
- · MCP Server
- · Priority support
Business
- · 28,000 AI Replies/month
- · All channels & integrations
- · Dedicated support
- · Everything in Pro
- · Pro AI model for higher accuracy
- · Up to 15,000 products or 500 MB data
Free
- · 50 free Tuki AI conversations to start
- · AI trained on up to 250 products
- · Live chat, lead capture and inbox
- · Optional Tuki AI credit packs, one-time
- · Up to 50 AI conversations a month
Starter
- · 150 AI conversations a month
- · 2 Team seats, 12 months chat history
- · Remove "Powered by Tuki" branding
- · Unlimited products
- · Up to 1,000/month with credit packs
Growth
- · 5 team seats, Unlimited chat history
- · 600 AI conversations/month included
- · Demand report, Klaviyo and Mailchimp syn
- · Exit offers, proactive messages, search
- · Up to 5,000/month with credit packs
Pro
- · 1,500 AI conversations/month included
- · Done-for-you setup and conversation plan
- · Everything in Growth included
- · Unlimited more with credit packs
- · Unlimited team seats and priority suppor
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFetchply turns your store pages, product catalog, policies, and help content into an AI chat agent for your storefront. The agent answers shopper questions around the clock, recommends products, helps with order questions, captures leads, and hands the conversation to your team when a person is needed.
Tuki is an AI sales agent trained on your products, pages, policies and discounts. It answers shoppers in their language, recommends products with an Add to cart button, tracks orders and captures leads when your team is away. Replies use your store data for prices and stock. Use Tuki AI with no setup, test it before going live, and join any chat from one inbox.
- AI chat answers based on your store content and policies
- Product catalog and order lookup for customer questions
- Conversation inbox with lead capture and human handoff
- Analytics show top questions and unanswered requests
- AI chatbot that answers from your products, pages, policies and discounts 24/7
- Product recommendations with Add to cart and checkout inside the chat
- Order tracking in chat: shoppers get status and tracking with order number
- Finds products by part number, SKU or a photo the shopper sends
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Fetchply AI Chatbot Live Chat | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Fetchply AI Chatbot Live Chat | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 4 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Fetchply AI Chatbot Live Chat | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $18/month | $15.99/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Fetchply AI Chatbot Live Chat | |
|---|---|---|
| Shopify category rank | #182 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 29, 2026 | Nov 2, 2026 |
| Languages | 1 | 1 |
| Developer | Rana Haroon | Coder IT Solution |
FAQ
Fetchply AI Chatbot Live Chat and Tuki AI Sales Agent Chatbot: common questions
- Is Fetchply AI Chatbot Live Chat or Tuki AI Sales Agent Chatbot cheaper?
- Both list a free plan. Paid plans start at $18/month for Fetchply AI Chatbot Live Chat and $15.99/month for Tuki AI Sales Agent Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Fetchply AI Chatbot Live Chat lists 2 the others don’t mention, such as Agent analytics, Send transcript. Tuki AI Sales Agent Chatbot lists 9 the others don’t mention, such as Business hours, Chat window, Cross-sell, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 1, 2026 for Fetchply AI Chatbot Live Chat, Nov 3, 2026 for Tuki AI Sales Agent Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 1, 2026 for Fetchply AI Chatbot Live Chat, Nov 3, 2026 for Tuki AI Sales Agent Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.