Feedback Guru vs Reputon Customer Reviews App
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Feedback Guru, Nov 9, 2026 for Reputon Customer Reviews.
The short answer
- On the Shopify App Store: Feedback Guru 5.0 from 1 reviews and Reputon Customer Reviews 4.9 from 1,164 reviews.
- Only Reputon Customer Reviews lists a free plan. Paid plans start at $5/month for Feedback Guru and $9.99/month for Reputon Customer Reviews.
- Reputon Customer Reviews lists 23 features Feedback Guru’s listing doesn’t mention, including AI generation, Analytics, Automations.
Head to head
Boost Facebook,Yelp, Google reviews & more. Feedback & Ratings
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pioneer
- · 250 Review Requests per Month
- · Customizable Send Delay
- · Early-Access Features, Low price
Starter
- · 1,000 Review Requests per Month
- · Basic Analytics Dashboard
- · Everything in Pioneer
Premium
- · 5,000 Review Requests per Month
- · Best balance of volume + price
- · Everything in Starter
Professional
- · 10,000 Review Requests per Month
- · Built for large operations
- · Priority Support
Beginner
- · 50 emails / month
- · AI email localization
- · Bad reviews filter
- · Customizable email templates
- · Email stats
- · Flexible email triggers
Lite
- · + All Beginner plan features
- · 150 emails / month
- · HTML email editor
- · Import from .CSV
- · Sending time option
- · Skip POS orders option
Standard
- · + All Lite plan features
- · 500 emails / month
- · Email blacklist
- · Order delivered/Order tag email trigger
- · Sending frequency option
Advanced
- · + All Standard plan features
- · 1500 emails / month
- · Aftership integration
- · Branded email domain
- · VIP customer support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFeedback Guru helps Shopify stores grow their online reputation by sending automated email review requests to recent customers. You can choose which review sites to focus on like Google, Yelp, Facebook, TripAdvisor, Amazon, or BBB, and control the percentage of traffic each receives. The app tracks requests, clickthroughs, and overall performance so you can see real-time results and scale easily.
NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, SmartCustomer, Yelp, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates.
- Automated post‑purchase email flows drive customers to leave reviews
- Multi‑site support—send shoppers straight to Google, Yelp, Trustpilot etc.
- Customizable timing, live stats, and response tracking.
- No contracts, cancel at any time.
- NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
- Avoid bad reviews. Redirect angry users to a custom feedback form.
- NEW! Add a RATE US widget to your storefront.
- Send reviews free requests to past customers up to 2 months old.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Feedback Guru |  Reputon Customer Reviews |
|---|---|---|
| Detected stores | Not published | 234 |
| Net store change, 28 days | 0 | +6 |
| Stores added, 28 days | Not enough data | 11 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | Feedback Guru | Reputon Customer Reviews |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.9 ★ |
| App Store reviews | 1 | 1,164(ahead) |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | 8% |
Pricing
| Measure | Feedback Guru | Reputon Customer Reviews |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $9.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Feedback Guru | Reputon Customer Reviews |
|---|---|---|
| Shopify category rank | #256 | #10 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | Yes |
| Launched | Sep 9, 2025 | Sep 26, 2018 |
| Languages | 1 | 1 |
| Developer | Feedback Guru | Reputon |
FAQ
Feedback Guru and Reputon Customer Reviews: common questions
- Is Feedback Guru or Reputon Customer Reviews cheaper?
- Only Reputon Customer Reviews lists a free plan. Paid plans start at $5/month for Feedback Guru and $9.99/month for Reputon Customer Reviews. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Feedback Guru or Reputon Customer Reviews?
- On the Shopify App Store: Feedback Guru 5.0 from 1 reviews and Reputon Customer Reviews 4.9 from 1,164 reviews.
- What features does each app list that the other doesn’t?
- Feedback Guru lists 1 the others don’t mention, such as Reviews. Reputon Customer Reviews lists 23 the others don’t mention, such as AI generation, Analytics, Automations, Badges. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Feedback Guru, Nov 9, 2026 for Reputon Customer Reviews; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Feedback Guru, Nov 9, 2026 for Reputon Customer Reviews. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.