Feedback Guru vs TrustSync: Get Google Reviews
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Feedback Guru, Oct 14, 2026 for TrustSync.
The short answer
- On the Shopify App Store: Feedback Guru 5.0 from 1 reviews and TrustSync 5.0 from 56 reviews.
- Only TrustSync lists a free plan. Paid plans start at $5/month for Feedback Guru and $9.99/month for TrustSync.
- TrustSync lists 19 features Feedback Guru’s listing doesn’t mention, including Analytics, Automations, Checkout emails.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pioneer
- · 250 Review Requests per Month
- · Customizable Send Delay
- · Early-Access Features, Low price
Starter
- · 1,000 Review Requests per Month
- · Basic Analytics Dashboard
- · Everything in Pioneer
Premium
- · 5,000 Review Requests per Month
- · Best balance of volume + price
- · Everything in Starter
Professional
- · 10,000 Review Requests per Month
- · Built for large operations
- · Priority Support
FREE
- · 50 Emails/Month
- · Bad review filter
- · Email analytics
- · Multiple review links
Basic
- · 10+ emails templates
- · 250 Emails/Month
- · All Free
- · Email blacklist
- · Send an automatic 2nd email
- · Sending time option
Pro
- · 10+ emails templates
- · 750 Emails/Month
- · All Free
- · Email blacklist
- · Send an automatic 2nd email
- · Sending time option
Elite
- · 10+ emails templates
- · 2000 Emails/Month
- · All Free
- · Email blacklist
- · Send an automatic 2nd email
- · Sending time option
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFeedback Guru helps Shopify stores grow their online reputation by sending automated email review requests to recent customers. You can choose which review sites to focus on like Google, Yelp, Facebook, TripAdvisor, Amazon, or BBB, and control the percentage of traffic each receives. The app tracks requests, clickthroughs, and overall performance so you can see real-time results and scale easily.
TrustSync automatically sends emails to your customers after they buy, requesting them to leave a review for platforms like Google, Trustpilot, Facebook, Etsy, Yelp, Amazon, and more. It also helps you reach past customers for more reviews to boost social proof, reputation, SEO, and sales.
- Automated post‑purchase email flows drive customers to leave reviews
- Multi‑site support—send shoppers straight to Google, Yelp, Trustpilot etc.
- Customizable timing, live stats, and response tracking.
- No contracts, cancel at any time.
- Automatically review request emails after order/fulfillment/tag is added
- Send several review links (yelp reviews, google reviews, Facebook reviews, etc.)
- Customize, preview, & send emails & get email reports from in-built analytics
- Send a follow-up email to increase the chance of getting reviews & ratings
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Feedback Guru |  TrustSync |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Feedback Guru | TrustSync |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 56(ahead) |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Feedback Guru | TrustSync |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $9.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Feedback Guru | TrustSync |
|---|---|---|
| Shopify category rank | #256 | #2 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | Yes |
| Launched | Sep 9, 2025 | Oct 12, 2022 |
| Languages | 1 | 1 |
| Developer | Feedback Guru | Storeware |
FAQ
Feedback Guru and TrustSync: common questions
- Is Feedback Guru or TrustSync cheaper?
- Only TrustSync lists a free plan. Paid plans start at $5/month for Feedback Guru and $9.99/month for TrustSync. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Feedback Guru or TrustSync?
- On the Shopify App Store: Feedback Guru 5.0 from 1 reviews and TrustSync 5.0 from 56 reviews.
- What features does each app list that the other doesn’t?
- TrustSync lists 19 the others don’t mention, such as Analytics, Automations, Checkout emails, Conversion tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Feedback Guru, Oct 14, 2026 for TrustSync; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Feedback Guru, Oct 14, 2026 for TrustSync. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.