Feedback Company vs ShopSignal

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Feb 19, 2026 for Feedback Company, Oct 13, 2026 for ShopSignal.

The short answer

  • Feedback Company lists 3 features ShopSignal’s listing doesn’t mention, including Email requests, Forms, Star ratings.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Product reviews
  • Product reviews
Languages
  • English
  • English
Launched
Jan 5, 2023
Mar 26, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
—
From $19 to $99/month
Plans
Free
Starter$19/month
14-day free trial
  • · Automated review requests
  • · Email support
  • · Review widget
  • · Sentiment analysis
  • · Weekly insight summary
Growth$49/month
14-day free trial
  • · Advanced topic tagging
  • · Custom email branding
  • · Everything in Starter
  • · Post-purchase questions
  • · Priority support
Scale$99/month
14-day free trial
  • · API access
  • · Custom integrations
  • · Dedicated support
  • · Everything in Growth
  • · Multiple review request emails
Coverage
3 of 5 features60%
2 of 5 features40%
Unique strengths
  • Email requests
  • Forms
  • Star ratings
  • All reviews page
  • Surveys
Product reviews
60%3/5
40%2/5
Display options
50%1/2
50%1/2
Ways to collect reviews
67%2/3
33%1/3
302onlybothonly
Feedback CompanyShopSignal5 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

The partnership between Shopify and Feedback Company makes it easy to collect reviews automatically. The app is set up within a couple of minutes. After a purchase is made through your webshop, the app ensures that the buyer receives an email to review the purchased products, fully automated. The collected reviews are automatically forwarded to Google for a better ranking in the search results.

Other review apps collect stars and leave you to figure out what they mean. ShopSignal reads every review with AI and tells you exactly what to do — in plain English. Example: "23% of recent reviews mention shipping speed — consider expedited options." Sentiment, topic tags, weekly insight digest, mobile-friendly widget, photo reviews, verified badges. 2-minute setup, no theme code.

Key points
  • After a purchase in your webshop a review request will be sent automatically.
  • Reviews are automatically forwarded to Google for a better ranking.
  • Display the reviews in a widget on your webshop to convince potential customers.
  • SMART TIMING
  • AI SENTIMENT ANALYSIS
  • BEAUTIFUL TEMPLATES
Screenshots
Authentication flow
Feedback Company ReviewsInvitation settingsProductpage review feedback company shopify SLIDER
Compare
FeaturesKnow your CustomersPricing

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureFeedback CompanyShopSignal
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureFeedback CompanyShopSignal
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureFeedback CompanyShopSignal
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listed$19/month
Longest free trialNot listed14 days
Plans listedNot published3

Listing

MeasureFeedback CompanyShopSignal
Shopify category rank#264(ahead)in Product reviews#447in Product reviews
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJan 5, 2023Mar 26, 2026
Languages1English1English
DeveloperFeedback CompanyShopSignal.co

FAQ

Feedback Company and ShopSignal: common questions

What features does each app list that the other doesn’t?
Feedback Company lists 3 the others don’t mention, such as Email requests, Forms, Star ratings. ShopSignal lists 2 the others don’t mention, such as All reviews page, Surveys. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Feb 19, 2026 for Feedback Company, Oct 13, 2026 for ShopSignal; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Feb 19, 2026 for Feedback Company, Oct 13, 2026 for ShopSignal. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.