FavCRM: WhatsApp & Loyalty vs BC ‑ WhatsApp abandoned cart
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for FavCRM, Nov 9, 2026 for BC.
The short answer
- Only FavCRM lists a free plan. Paid plans start at $19.99/month for FavCRM and $14/month for BC.
- FavCRM lists 5 features BC’s listing doesn’t mention, including Abandoned cart, Automations, Import and export.
Head to head
- Saudi Arabia
- United Arab Emirates
- Brazil
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Basic customer profiles
- · Basic dashboard
- · Email support
- · Manual cart recovery
- · Shared WhatsApp inbox
- · Shopify data sync
Pro
- · Automated cart recovery
- · Checkout rewards
- · Customer segmentation
- · Loyalty points
- · Message templates
- · Order notifications
Pro plan
- · Automated Cart abandonment notification
- · Once Month Free trial
- · Unlimited recovered orders
- · Use your own WhatsApp number
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFavCRM connects your Shopify store to WhatsApp and adds loyalty rewards in the same app. Customers earn points on orders and redeem points at checkout. Recover abandoned carts, answer chats in a shared inbox, send campaigns with Shopify discount codes, and trigger order or shipping notifications. Customers, orders, products, and checkouts sync on install, so your CRM is ready to use from the first session.
How does it work? 1- After installing our app, you need to connect your WhatsApp API number. 2- Customize and activate your cart abandonment message (we recommend using discounts to boost order completion). 3- Our app will automatically track cart abandonments and send messages to the appropriate customers using your connected WhatsApp number.
- Manage storefront WhatsApp chats, customer conversations from one shared inbox
- Send abandoned cart follow-ups with WhatsApp templates and Shopify discount code
- Award points for purchases and let customers redeem them at checkout
- Automated Cart Recovery WhatsApp messages
- WhatsApp Official Business API account activation
- Unlimited WhatsApp campaigns to all your customers
- Advanced Data-driven customer segmentation
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  FavCRM |  BC |
|---|---|---|
| Detected stores | Not published | 28 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco |
| Top store countries | Not published | Saudi Arabia, United Arab Emirates, Brazil |
Reviews
| Measure | FavCRM | BC |
|---|---|---|
| App Store rating | Not published | 4.2 ★ |
| App Store reviews | Not published | 14 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
FavCRM and BC: common questions
- Is FavCRM or BC cheaper?
- Only FavCRM lists a free plan. Paid plans start at $19.99/month for FavCRM and $14/month for BC. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- FavCRM lists 5 the others don’t mention, such as Abandoned cart, Automations, Import and export, Newsletters. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for FavCRM, Nov 9, 2026 for BC; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for FavCRM, Nov 9, 2026 for BC. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.