FavCRM: WhatsApp & Loyalty vs WaFlows ‑ Whatsapp Automation
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for FavCRM, Oct 19, 2026 for WaFlows.
The short answer
- Both list a free plan. Paid plans start at $19.99/month for FavCRM and $4.99/month for WaFlows.
- WaFlows lists 7 features FavCRM’s listing doesn’t mention, including Auto-notifications, Back in stock, Cart recovery.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Basic customer profiles
- · Basic dashboard
- · Email support
- · Manual cart recovery
- · Shared WhatsApp inbox
- · Shopify data sync
Pro
- · Automated cart recovery
- · Checkout rewards
- · Customer segmentation
- · Loyalty points
- · Message templates
- · Order notifications
Free
- · Abandoned cart recovery
- · Advanced analytics dashboard
- · Cancellation management
- · Connect with your regular WhatsApp
- · Custom message templates
- · Order confirmation automations
Starter
- · Abandoned cart recovery
- · Advanced analytics dashboard
- · Cancellation management
- · Connect with your regular WhatsApp
- · Custom message templates
- · Order confirmation automations
Growth
- · Abandoned cart recovery
- · Advanced analytics dashboard
- · Cancellation management
- · Connect with your regular WhatsApp
- · Custom message templates
- · Order confirmation automations
Professional
- · Abandoned cart recovery
- · Advanced analytics dashboard
- · Cancellation management
- · Connect with your regular WhatsApp
- · Custom message templates
- · Order confirmation automations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFavCRM connects your Shopify store to WhatsApp and adds loyalty rewards in the same app. Customers earn points on orders and redeem points at checkout. Recover abandoned carts, answer chats in a shared inbox, send campaigns with Shopify discount codes, and trigger order or shipping notifications. Customers, orders, products, and checkouts sync on install, so your CRM is ready to use from the first session.
WaFlows automates customer communication through WhatsApp for Shopify stores. The app sends automated order confirmations, fulfillment updates, and cancellation notices. It recovers abandoned carts with reminders and enables draft order recovery. Merchants can add WhatsApp chat buttons for customer support and configure auto-reply messages. The app sends back-in-stock notifications and admin alerts for new orders.
- Manage storefront WhatsApp chats, customer conversations from one shared inbox
- Send abandoned cart follow-ups with WhatsApp templates and Shopify discount code
- Award points for purchases and let customers redeem them at checkout
- Automated order notifications for confirmations, fulfillment, and cancellations
- Abandoned cart recovery with WhatsApp reminders
- WhatsApp buttons for instant customer support
- Auto-reply messages to customer inquiries
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  FavCRM |  WaFlows |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | FavCRM | WaFlows |
|---|---|---|
| App Store rating | Not published | 4.0 ★ |
| App Store reviews | Not published | 7 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
FavCRM and WaFlows: common questions
- Is FavCRM or WaFlows cheaper?
- Both list a free plan. Paid plans start at $19.99/month for FavCRM and $4.99/month for WaFlows. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- FavCRM lists 5 the others don’t mention, such as Abandoned cart, Automations, Import and export, Newsletters. WaFlows lists 7 the others don’t mention, such as Auto-notifications, Back in stock, Cart recovery, Order updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for FavCRM, Oct 19, 2026 for WaFlows; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for FavCRM, Oct 19, 2026 for WaFlows. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.