Fast2SMS vs Twilio: Order Alert & Bulk SMS
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 29, 2026 for Fast2SMS, Oct 23, 2026 for Twilio.
The short answer
- On the Shopify App Store: Fast2SMS 5.0 from 1 reviews and Twilio 4.7 from 6 reviews.
- Fast2SMS lists 5 features Twilio’s listing doesn’t mention, including Payment reminders, Product recommendations, Scheduled messages.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
- · Auto Abandoned cart sms
- · Auto Cancel order sms
- · Auto Fulfilled order sms
- · Auto New order sms
- · Auto Verify order vis OTP sms
- · Validity: 15 Days
Pro
- · Auto Abandoned cart sms
- · Auto Cancel order sms
- · Auto Fulfilled order sms
- · Auto New order sms
- · Auto Verify order vis OTP sms
- · Bulk Marketing & Promotion sms
Business
- · Auto Abandoned cart sms
- · Auto Cancel order sms
- · Auto Fulfilled order sms
- · Auto New order sms
- · Auto Verify order vis OTP sms
- · Bulk Marketing & Promotion sms
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSend automatic SMS & WhatsApp messages (automation) for every order event — order placed, payment received, fulfillment, out for delivery, delivered, refunds, COD orders and abandoned checkouts. OTP login available for stores using legacy customer accounts.
This app helps Shopify merchants send automated SMS notifications to customers through their own Twilio account. Merchants can automatically send SMS messages for new orders, fulfilled orders, abandoned carts, canceled orders, and order verification by OTP. The app also supports bulk SMS campaigns for orders, customers, and abandoned carts, helping merchants communicate with customers directly from their store.
- 12 automated events: orders, delivery updates, refunds, COD & welcome messages
- Abandoned cart recovery — auto-cancelled when the customer completes checkout
- Fetch approved DLT SMS & WhatsApp templates for sending notification
- Auto New Order SMS
- Auto Cancel Order SMS
- Auto Fulfillment Order SMS
- Auto Abandoned Cart SMS
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Fast2SMS |  Twilio |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Fast2SMS | Twilio |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.7 ★ |
| App Store reviews | 1 | 6(ahead) |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Fast2SMS and Twilio: common questions
- Which has better reviews, Fast2SMS or Twilio?
- On the Shopify App Store: Fast2SMS 5.0 from 1 reviews and Twilio 4.7 from 6 reviews.
- What features does each app list that the other doesn’t?
- Fast2SMS lists 5 the others don’t mention, such as Payment reminders, Product recommendations, Scheduled messages, Subscription renewals. Twilio lists 1 the others don’t mention, such as Personalized messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 29, 2026 for Fast2SMS, Oct 23, 2026 for Twilio; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 29, 2026 for Fast2SMS, Oct 23, 2026 for Twilio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.