Trusted Help Center & FAQ vs WBL ‑ Q&A Pro
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Trusted Help Center & FAQ, Oct 27, 2026 for WBL.
The short answer
- Both list a free plan. Paid plans start at $4.99/month for Trusted Help Center & FAQ and $10/month for WBL.
- Trusted Help Center & FAQ lists 10 features WBL’s listing doesn’t mention, including Custom CSS, Custom font and color, FAQ page.
Head to head
Fully customizable & FREE FAQ + FAQ on product or custom pages
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
FREE
- · Easy to use
- · Fully customizable design
- · Main FAQ in a separate URL
- · Mobile responsive
- · Prepared FAQ templates
- · SEO friendly FAQ's
Monthly
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · SEO friendly
Yearly
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · SEO friendly
Lifetime
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · One time payment
Free to Install
- · Only Admin can post questions
- · Technical Support via Email
- · Work on single product
Pro Plan
- · Customer can post Questions
- · Multi-select products option
- · Priority technical support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge!
WBL - Q&A Pro allows customers to ask questions directly on product pages, helping merchants provide quick and accurate answers. This improves customer engagement and builds trust by addressing concerns before purchase. Merchants can manage and respond to questions from the admin panel, display helpful answers publicly, and reduce repetitive inquiries.
- Create help center FAQ's that match your theme and your needs.
- Fully customize questions and answers with our easy to use admin dashboard.
- Static page that supports multiple language translations, product page FAQ's.
- Show FAQs in a separate page and your product pages.
- Allow customers to ask questions on product pages
- Manage and respond to questions from the admin panel
- Display answered questions publicly to inform other shoppers
- Enable email notifications for new questions and answers
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Trusted Help Center & FAQ |  WBL |
|---|---|---|
| Detected stores | 271 | Not published |
| Net store change, 28 days | −10 | 0 |
| Stores added, 28 days | 6 | Not enough data |
| Big-brand share | 6% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Food, Beverages & Tobacco | Not published |
| Top store countries | United States, Germany, United Kingdom | Not published |
Reviews
| Measure | Trusted Help Center & FAQ | WBL |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 158 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Trusted Help Center & FAQ | WBL |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $4.99/month(ahead) | $10/month |
| Longest free trial | 3 days | 7 days |
| Plans listed | 4 | 2 |
Listing
| Measure | Trusted Help Center & FAQ | WBL |
|---|---|---|
| Shopify category rank | #6 | Not enough data |
| Shopify App Charts | #2 in FAQ | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jan 25, 2021 | Apr 17, 2025 |
| Languages | 1 | 1 |
| Developer | Trusted apps | Weblytic Labs |
FAQ
Trusted Help Center & FAQ and WBL: common questions
- Is Trusted Help Center & FAQ or WBL cheaper?
- Both list a free plan. Paid plans start at $4.99/month for Trusted Help Center & FAQ and $10/month for WBL. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trusted Help Center & FAQ lists 10 the others don’t mention, such as Custom CSS, Custom font and color, FAQ page, HTML. WBL lists 1 the others don’t mention, such as Customer feedback. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Trusted Help Center & FAQ, Oct 27, 2026 for WBL; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Trusted Help Center & FAQ, Oct 27, 2026 for WBL. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.