Trusted Help Center & FAQ vs RAE FAQ Component
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Trusted Help Center & FAQ, Oct 14, 2026 for RAE FAQ Component.
The short answer
- Both list a free plan. Paid plans start at $4.99/month for Trusted Help Center & FAQ and $9.90/month for RAE FAQ Component.
- Trusted Help Center & FAQ lists 12 features RAE FAQ Component’s listing doesn’t mention, including Accordions, Custom CSS, FAQ page.
Head to head
Fully customizable & FREE FAQ + FAQ on product or custom pages
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
FREE
- · Easy to use
- · Fully customizable design
- · Main FAQ in a separate URL
- · Mobile responsive
- · Prepared FAQ templates
- · SEO friendly FAQ's
Monthly
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · SEO friendly
Yearly
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · SEO friendly
Lifetime
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · One time payment
Free Plan
- · 1 active FAQ component
- · Basic styling options
- · Contact email button
- · Up to 5 FAQ items
Starter Plan
- · 3 active FAQ components
- · Custom button styling
- · Everything in Free
- · Font size options
- · Full color customization
- · Up to 20 FAQ items each
Essential Plan
- · 10 active FAQ components
- · Advanced typography
- · Everything in Starter
- · Gradient backgrounds
- · Unlimited FAQ items
Ultimate Plan
- · Everything in Essential
- · Priority support
- · Unlimited FAQ components
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge!
RAE FAQ Component helps merchants create professional FAQ sections for their online store. Build unlimited question-and-answer components with full design control - customize colors, typography, backgrounds, and button styles. Each FAQ features collapsible sections for good user experience. Add contact email buttons to drive customer engagement. Perfect for product pages, checkout, or store footer.
- Create help center FAQ's that match your theme and your needs.
- Fully customize questions and answers with our easy to use admin dashboard.
- Static page that supports multiple language translations, product page FAQ's.
- Show FAQs in a separate page and your product pages.
- Fully customizable design: colors, gradients, typography, and button styling
- Collapsible Q&A sections with smooth animations for better user experience
- Multiple FAQ components with contact buttons to engage customers effectively
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Trusted Help Center & FAQ |  RAE FAQ Component |
|---|---|---|
| Detected stores | 287 | Not published |
| Net store change, 28 days | −7 | 0 |
| Stores added, 28 days | 5 | Not enough data |
| Big-brand share | 6% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, Germany, United Kingdom | Not published |
Reviews
| Measure | Trusted Help Center & FAQ | RAE FAQ Component |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 92 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Trusted Help Center & FAQ | RAE FAQ Component |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $4.99/month(ahead) | $9.90/month |
| Longest free trial | 3 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Trusted Help Center & FAQ | RAE FAQ Component |
|---|---|---|
| Shopify category rank | #6(ahead) | #142 |
| Shopify App Charts | #2 in FAQ | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jan 25, 2021 | Apr 8, 2026 |
| Languages | 1 | 1 |
| Developer | Trusted apps | BRIANNA RAE |
FAQ
Trusted Help Center & FAQ and RAE FAQ Component: common questions
- Is Trusted Help Center & FAQ or RAE FAQ Component cheaper?
- Both list a free plan. Paid plans start at $4.99/month for Trusted Help Center & FAQ and $9.90/month for RAE FAQ Component. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trusted Help Center & FAQ lists 12 the others don’t mention, such as Accordions, Custom CSS, FAQ page, HTML. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Trusted Help Center & FAQ, Oct 14, 2026 for RAE FAQ Component; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Trusted Help Center & FAQ, Oct 14, 2026 for RAE FAQ Component. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.