FAQ Studio & Help Center vs Trusted Help Center & FAQ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for FAQ Studio & Help Center, Nov 9, 2026 for Trusted Help Center & FAQ.
The short answer
- Only Trusted Help Center & FAQ lists a free plan. Paid plans start at $2.99/month for FAQ Studio & Help Center and $4.99/month for Trusted Help Center & FAQ.
- Trusted Help Center & FAQ lists 8 features FAQ Studio & Help Center’s listing doesn’t mention, including Custom CSS, Custom font and color, Mobile responsive.
Head to head
Fully customizable & FREE FAQ + FAQ on product or custom pages
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pro
- · 11 templates including search bar
- · Help center page
- · Product, collection, page & blog FAQs
- · SEO FAQ schema
- · Unlimited FAQ sections and questions
FREE
- · Easy to use
- · Fully customizable design
- · Main FAQ in a separate URL
- · Mobile responsive
- · Prepared FAQ templates
- · SEO friendly FAQ's
Monthly
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · SEO friendly
Yearly
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · SEO friendly
Lifetime
- · Beautiful Product FAQ's
- · Custom FAQ placement
- · Easy to use
- · Fully customizable design
- · Mobile responsive
- · One time payment
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRepeated customer questions about orders, shipping, and policies take time away from running your store. FAQ Studio helps you answer them on your storefront before shoppers reach out. Create FAQ sections in the admin, pick a display style, and publish with a theme app block. Show a help center page or place FAQs on product, collection, and content pages.
FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge!
- Add FAQs to your Online Store theme with an app block. No code edits needed.
- Show a help center or FAQs on product, collection, and content pages.
- Pick accordion, tab, sidebar, or searchable layouts for your FAQ sections.
- Structured FAQ data helps search engines understand your questions and answers.
- Create help center FAQ's that match your theme and your needs.
- Fully customize questions and answers with our easy to use admin dashboard.
- Static page that supports multiple language translations, product page FAQ's.
- Show FAQs in a separate page and your product pages.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  FAQ Studio & Help Center |  Trusted Help Center & FAQ |
|---|---|---|
| Detected stores | Not published | 287 |
| Net store change, 28 days | 0 | −7 |
| Stores added, 28 days | Not enough data | 5 |
| Big-brand share | Not enough data | 6% |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, Germany, United Kingdom |
Reviews
| Measure | FAQ Studio & Help Center | Trusted Help Center & FAQ |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 92 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | FAQ Studio & Help Center | Trusted Help Center & FAQ |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $2.99/month(ahead) | $4.99/month |
| Longest free trial | 7 days | 3 days |
| Plans listed | 1 | 4 |
Listing
| Measure | FAQ Studio & Help Center | Trusted Help Center & FAQ |
|---|---|---|
| Shopify category rank | #90 | #6(ahead) |
| Shopify App Charts | Not on this week’s charts | #2 in FAQ |
| Built for Shopify | No | Yes |
| Launched | Jul 13, 2026 | Jan 25, 2021 |
| Languages | 1 | 1 |
| Developer | Francotronics | Trusted apps |
FAQ
FAQ Studio & Help Center and Trusted Help Center & FAQ: common questions
- Is FAQ Studio & Help Center or Trusted Help Center & FAQ cheaper?
- Only Trusted Help Center & FAQ lists a free plan. Paid plans start at $2.99/month for FAQ Studio & Help Center and $4.99/month for Trusted Help Center & FAQ. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trusted Help Center & FAQ lists 8 the others don’t mention, such as Custom CSS, Custom font and color, Mobile responsive, Product page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for FAQ Studio & Help Center, Nov 9, 2026 for Trusted Help Center & FAQ; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for FAQ Studio & Help Center, Nov 9, 2026 for Trusted Help Center & FAQ. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.