PD Facebook Messenger Support vs Forum Innovate
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for PD Facebook Messenger Support, Nov 4, 2026 for Forum Innovate.
The short answer
- On the Shopify App Store: PD Facebook Messenger Support 3.6 from 13 reviews and Forum Innovate 3.0 from 1 reviews.
- Only Forum Innovate lists a free plan.
- PD Facebook Messenger Support lists 2 features Forum Innovate’s listing doesn’t mention, including Chat buttons, Welcome messages.
Head to head
- Portugal
- United States
- Egypt
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic (Free)
- · 100 active members per 30 days
- · AI Community Builder
- · Community categories and search
- · Customer discussions and replies
- · Customer profiles and moderation
- · Customizable community design
Standard
- · 15 GB media storage
- · 500 discussions + 2,000 replies / 30d
- · Custom forum appearance
- · Email notifications & subscriptions
- · Everything in Basic
- · Image and file uploads
Premium
- · 100 GB media storage
- · Advanced forum design customization
- · Everything in Standard
- · Premium theme presets
- · Remove Forum Innovate branding
- · Unlimited active users
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFacebook Messenger Chat & Support Connect directly with your customers on your store. Chat with them directly, provide support/coupons which can increase your business manifold. The major advantage is that if a customer starts the chat with you and leaves your website without purchasing anything, you can still communicate with them and convert that lead to a sale. How Does it Work?
Forum Innovate helps you create a customer community directly in your Shopify store. Get started with AI Community Builder, which generates forum categories and starter discussions you can review, customize, and publish. Let shoppers ask questions, share experiences, reply, and vote. Keep conversations active with subscriptions and email notifications.
- Sale more by solving customers doubt in seconds
- Fast support means happy customers
- Just add facebook page and you are done. Easiest chat for Facebook
- Native forum integrated directly into your Shopify store.
- Customizable forum appearance to match your store’s brand.
- Automatically uses existing Shopify customer accounts.
- Rich posts with images, videos, and structured discussions.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  PD Facebook Messenger Support |  Forum Innovate |
|---|---|---|
| Detected stores | 25 | Not published |
| Net store change, 28 days | −1 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Baby & Toddler, Health & Beauty | Not published |
| Top store countries | Portugal, United States, Egypt | Not published |
Reviews
| Measure | PD Facebook Messenger Support | Forum Innovate |
|---|---|---|
| App Store rating | 3.6 ★(ahead) | 3.0 ★ |
| App Store reviews | 13(ahead) | 1 |
| New reviews, 28 days | 1 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | PD Facebook Messenger Support | Forum Innovate |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $15/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 3 |
Listing
| Measure | PD Facebook Messenger Support | Forum Innovate |
|---|---|---|
| Shopify category rank | #739 | #13 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 16, 2020 | Feb 13, 2026 |
| Languages | 1 | 1 |
| Developer | Pushdaddy | Innovate |
FAQ
PD Facebook Messenger Support and Forum Innovate: common questions
- Is PD Facebook Messenger Support or Forum Innovate cheaper?
- Only Forum Innovate lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, PD Facebook Messenger Support or Forum Innovate?
- On the Shopify App Store: PD Facebook Messenger Support 3.6 from 13 reviews and Forum Innovate 3.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- PD Facebook Messenger Support lists 2 the others don’t mention, such as Chat buttons, Welcome messages. Forum Innovate lists 2 the others don’t mention, such as Custom fonts, Forms. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for PD Facebook Messenger Support, Nov 4, 2026 for Forum Innovate; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for PD Facebook Messenger Support, Nov 4, 2026 for Forum Innovate. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.