Ezychat: Whatsapp Chat Button vs WhatsRoute
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for Ezychat, Oct 14, 2026 for WhatsRoute.
The short answer
- Only Ezychat lists a free plan.
- Ezychat lists 7 features WhatsRoute’s listing doesn’t mention, including Agent avatar, Behavior tracking, Chat window.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Basic Features
- · Change position, color, custom styling
- · Different appearance types
- · Visibility settings for mobile & desktop
Pro
- · All Basic Features
- · Animation Setting
- · Dynamic variables
- · Google Analytics & Meta Pixel
- · Greeting message with chat widget
- · Notification badge
Multiple Agents
- · All Pro Features
- · Animation Setting
- · Dynamic variables
- · Google Analytics & Meta Pixel
- · Greeting message with chat widget
- · Multiple Agents
Starter Plan
- · 2 Support Agents FREE
- · Agent Performance Analytics
- · Customizable Colors & Styles
- · Lightweight & Fast Loading
- · Mobile-Responsive Design
- · Pre-filled Message Templates
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureIntegrating a WhatsApp Chat Button and WhatsApp Chat Widget into your online store is essential for enhancing customer engagement. Allow instant communication, enabling customers to reach out with inquiries directly from your website.
WhatsRoute allows merchants to add a customizable WhatsApp chat button to their online store, enabling direct communication with customers. The app routes incoming chat requests to multiple support agents based on configured weight settings, helping distribute inquiries efficiently across your team.
- Add a WhatsApp chat button to your store and easy customer contact
- Customize the chat button to align with your shop's style and branding.
- Responsive design that works seamlessly on both mobile and desktop devices.
- Track button clicks with Google Analytics and Meta/Facebook for insights.
- Route WhatsApp inquiries to different support agents using weighted distribution
- Personalize button styles, colors, and pre-filled messages to match your theme
- Track click analytics per agent to monitor team performance and chat volume.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ezychat |  WhatsRoute |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ezychat | WhatsRoute |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 13 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ezychat | WhatsRoute |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $0.99/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 3 | 1 |
Listing
| Measure | Ezychat | WhatsRoute |
|---|---|---|
| Shopify category rank | #46(ahead) | #504 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 21, 2024 | Jan 26, 2026 |
| Languages | 11 | 1 |
| Developer | Web6 | PIXIFOX MEDIA SOLUTION |
FAQ
Ezychat and WhatsRoute: common questions
- Is Ezychat or WhatsRoute cheaper?
- Only Ezychat lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ezychat lists 7 the others don’t mention, such as Agent avatar, Behavior tracking, Chat window, Color and font. WhatsRoute lists 3 the others don’t mention, such as Agent analytics, Chat assignment, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for Ezychat, Oct 14, 2026 for WhatsRoute; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for Ezychat, Oct 14, 2026 for WhatsRoute. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.