Trustpilot vs Trust.io ‑ Trustpilot Reviews
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.
The short answer
- On the Shopify App Store: Trustpilot 3.7 from 62 reviews and Trust.io 5.0 from 12 reviews.
- Only Trustpilot lists a free plan.
- Trust.io lists 11 features Trustpilot’s listing doesn’t mention, including All reviews page, Automations, Carousels.
Head to head
- Denmark
- Netherlands
- France
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 domain
- · 1 user
- · 1 widget to showcase reviews
- · 15 eComm & marketing integrations
- · 50 review invitations per month
Starter
- · 1 domain
- · 1 user
- · 100 review invitations per month
- · 15 eCom & marketing integrations
- · 2 widgets to showcase reviews
- · Available to new customers only
Plus
- · 10 widgets to showcase reviews
- · 25 eComm & marketing integrations
- · 3 domains (priced separately)
- · 3 users
- · 300 review invitations per month
- · Match your public profile to your brand
Basic
- · Auto-updates, 24/7 rating refresh
- · Rate us widget on the thank you page
- · Unlimited No. of Reviews & Ratings
- · Widgets designed for mobile and PC
Yearly
- · Auto-updates, 24/7 rating refresh
- · Rate us widget on the thank you page
- · Unlimited No. of Reviews & Ratings
- · Widgets designed for mobile and PC
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrustpilot Reviews helps Shopify merchants collect more reviews, surface trust signals across their store, and drive higher conversions. Install in minutes and start building credibility shoppers recognize instantly.
Your customers are already talking about you on Trustpilot. Trustio brings those reviews into your store so visitors see real feedback where they shop. Import reviews in a few clicks, choose Carousel or Flex layout, and go live on any page, including checkout. Hide reviews you don't want, edit content to match your brand, and auto-sync daily.
- Branded Trustpilot Trustbox UI widgets for display on your store.
- Integrates with Trustpilot
- Automatically send follow up emails asking for Trustpilot review.
- Zero configuration or setup needed.
- Import your Trustpilot reviews in just a few clicks
- Hide bad product reviews or show only what builds trust
- Edit titles and review text to match your tone
- Two stunning layouts: Flex grid & Carousel slider
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Trustpilot |  Trust.io |
|---|---|---|
| Detected stores | Not published | 7 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Arts & Entertainment |
| Top store countries | Not published | Denmark, Netherlands, France |
Reviews
| Measure | Trustpilot | Trust.io |
|---|---|---|
| App Store rating | 3.7 ★ | 5.0 ★(ahead) |
| App Store reviews | 62(ahead) | 12 |
| New reviews, 28 days | 44 | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Trustpilot | Trust.io |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $8.99/month |
| Longest free trial | Not listed | 3 days |
| Plans listed | 3 | 2 |
Listing
| Measure | Trustpilot | Trust.io |
|---|---|---|
| Shopify category rank | #20(ahead) | #117 |
| Shopify App Charts | #3 on Review surge in Product reviews | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 28, 2023 | Aug 1, 2025 |
| Languages | 1 | 1 |
| Developer | Trustpilot | OrichiCommerce |
FAQ
Trustpilot and Trust.io: common questions
- Is Trustpilot or Trust.io cheaper?
- Only Trustpilot lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Trustpilot or Trust.io?
- On the Shopify App Store: Trustpilot 3.7 from 62 reviews and Trust.io 5.0 from 12 reviews.
- What features does each app list that the other doesn’t?
- Trustpilot lists 2 the others don’t mention, such as Badges, Email requests. Trust.io lists 11 the others don’t mention, such as All reviews page, Automations, Carousels, Grid layout. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.