Trustpilot vs ShopSignal
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Trustpilot, Oct 13, 2026 for ShopSignal.
The short answer
- Only Trustpilot lists a free plan.
- Trustpilot lists 2 features ShopSignal’s listing doesn’t mention, including Badges, Email requests.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 domain
- · 1 user
- · 1 widget to showcase reviews
- · 15 eComm & marketing integrations
- · 50 review invitations per month
Starter
- · 1 domain
- · 1 user
- · 100 review invitations per month
- · 15 eCom & marketing integrations
- · 2 widgets to showcase reviews
- · Available to new customers only
Plus
- · 10 widgets to showcase reviews
- · 25 eComm & marketing integrations
- · 3 domains (priced separately)
- · 3 users
- · 300 review invitations per month
- · Match your public profile to your brand
Starter
- · Automated review requests
- · Email support
- · Review widget
- · Sentiment analysis
- · Weekly insight summary
Growth
- · Advanced topic tagging
- · Custom email branding
- · Everything in Starter
- · Post-purchase questions
- · Priority support
Scale
- · API access
- · Custom integrations
- · Dedicated support
- · Everything in Growth
- · Multiple review request emails
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrustpilot Reviews helps Shopify merchants collect more reviews, surface trust signals across their store, and drive higher conversions. Install in minutes and start building credibility shoppers recognize instantly.
Other review apps collect stars and leave you to figure out what they mean. ShopSignal reads every review with AI and tells you exactly what to do — in plain English. Example: "23% of recent reviews mention shipping speed — consider expedited options." Sentiment, topic tags, weekly insight digest, mobile-friendly widget, photo reviews, verified badges. 2-minute setup, no theme code.
- Branded Trustpilot Trustbox UI widgets for display on your store.
- Integrates with Trustpilot
- Automatically send follow up emails asking for Trustpilot review.
- Zero configuration or setup needed.
- SMART TIMING
- AI SENTIMENT ANALYSIS
- BEAUTIFUL TEMPLATES
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Trustpilot |  ShopSignal |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Trustpilot | ShopSignal |
|---|---|---|
| App Store rating | 3.7 ★ | Not published |
| App Store reviews | 62 | Not published |
| New reviews, 28 days | 44 | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Trustpilot | ShopSignal |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $19/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Trustpilot | ShopSignal |
|---|---|---|
| Shopify category rank | #20(ahead) | #447 |
| Shopify App Charts | #3 on Review surge in Product reviews | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 28, 2023 | Mar 26, 2026 |
| Languages | 1 | 1 |
| Developer | Trustpilot | ShopSignal.co |
FAQ
Trustpilot and ShopSignal: common questions
- Is Trustpilot or ShopSignal cheaper?
- Only Trustpilot lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trustpilot lists 2 the others don’t mention, such as Badges, Email requests. ShopSignal lists 2 the others don’t mention, such as All reviews page, Surveys. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Trustpilot, Oct 13, 2026 for ShopSignal; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Trustpilot, Oct 13, 2026 for ShopSignal. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.