Trustpilot vs ReviewBox: Ratings & Reviews
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Trustpilot, Oct 13, 2026 for ReviewBox.
The short answer
- Both list a free plan.
- ReviewBox lists 8 features Trustpilot’s listing doesn’t mention, including All reviews page, Forms, Photo reviews.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 domain
- · 1 user
- · 1 widget to showcase reviews
- · 15 eComm & marketing integrations
- · 50 review invitations per month
Starter
- · 1 domain
- · 1 user
- · 100 review invitations per month
- · 15 eCom & marketing integrations
- · 2 widgets to showcase reviews
- · Available to new customers only
Plus
- · 10 widgets to showcase reviews
- · 25 eComm & marketing integrations
- · 3 domains (priced separately)
- · 3 users
- · 300 review invitations per month
- · Match your public profile to your brand
Beginners
- · 25 reviews
- · Home Reviews Widget
Growth
- · 250 review
- · Advanced filtering (rating, product)
- · Customize home review widget
- · Email support
Pro
- · Advanced filtering and display controls
- · Full widget customization
- · Priority email support
- · Unlimited Reviews of each products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrustpilot Reviews helps Shopify merchants collect more reviews, surface trust signals across their store, and drive higher conversions. Install in minutes and start building credibility shoppers recognize instantly.
Shoppers often look for trustworthy reviews before making a purchase. Without visible customer feedback, visitors may leave before making a decision. ReviewBox helps Shopify merchants collect, publish, and manage product reviews that build credibility and support purchasing decisions.
- Branded Trustpilot Trustbox UI widgets for display on your store.
- Integrates with Trustpilot
- Automatically send follow up emails asking for Trustpilot review.
- Zero configuration or setup needed.
- Customizable homepage review section displaying 4 recent reviews
- Product-specific review display on PDPs
- Direct link to dedicated reviews page
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Trustpilot |  ReviewBox |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Trustpilot | ReviewBox |
|---|---|---|
| App Store rating | 3.7 ★ | Not published |
| App Store reviews | 61 | Not published |
| New reviews, 28 days | 43 | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Trustpilot | ReviewBox |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | No monthly plan listed | $4.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Trustpilot | ReviewBox |
|---|---|---|
| Shopify category rank | #20(ahead) | #449 |
| Shopify App Charts | #5 on Review surge in Product reviews | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 28, 2023 | Apr 20, 2026 |
| Languages | 1 | 1 |
| Developer | Trustpilot | Techies Inc. |
FAQ
Trustpilot and ReviewBox: common questions
- Is Trustpilot or ReviewBox cheaper?
- Both list a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trustpilot lists 2 the others don’t mention, such as Badges, Email requests. ReviewBox lists 8 the others don’t mention, such as All reviews page, Forms, Photo reviews, Review highlights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Trustpilot, Oct 13, 2026 for ReviewBox; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Trustpilot, Oct 13, 2026 for ReviewBox. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.