Trustpilot vs Review Pulse
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Trustpilot, Oct 13, 2026 for Review Pulse.
The short answer
- Both list a free plan.
- Review Pulse lists 4 features Trustpilot’s listing doesn’t mention, including Carousels, Forms, Photo reviews.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 domain
- · 1 user
- · 1 widget to showcase reviews
- · 15 eComm & marketing integrations
- · 50 review invitations per month
Starter
- · 1 domain
- · 1 user
- · 100 review invitations per month
- · 15 eCom & marketing integrations
- · 2 widgets to showcase reviews
- · Available to new customers only
Plus
- · 10 widgets to showcase reviews
- · 25 eComm & marketing integrations
- · 3 domains (priced separately)
- · 3 users
- · 300 review invitations per month
- · Match your public profile to your brand
Free
- · Basic widgets
- · CSV review import from competitors
- · Standard email requests
- · Text & Photo reviews
- · Up to 50 orders/month
Pro
- · AI Sentiment analytics
- · Advanced widget customization
- · Auto-approve 4 & 5-star reviews
- · Discount incentives for reviewers
- · Follow-up reminder emails
- · Public store owner replies
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrustpilot Reviews helps Shopify merchants collect more reviews, surface trust signals across their store, and drive higher conversions. Install in minutes and start building credibility shoppers recognize instantly.
Review Pulse helps Shopify merchants collect and show product reviews. After orders are fulfilled, customers receive branded emails inviting them to leave reviews with optional photos. Reviews appear on the storefront via star badges, review lists, carousels, and trust badges. Existing reviews can be imported via CSV, and the dashboard tracks ratings, sentiment, and review volume.
- Branded Trustpilot Trustbox UI widgets for display on your store.
- Integrates with Trustpilot
- Automatically send follow up emails asking for Trustpilot review.
- Zero configuration or setup needed.
- Automated email requests sent after order fulfillment
- Storefront widgets: star ratings, review lists, carousels, and badges
- Review moderation with auto-approve rules and merchant replies
- Dashboard tracking ratings, sentiment, and review trends
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Trustpilot |  Review Pulse |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Trustpilot | Review Pulse |
|---|---|---|
| App Store rating | 3.7 ★ | Not published |
| App Store reviews | 62 | Not published |
| New reviews, 28 days | 43 | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Trustpilot | Review Pulse |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | No monthly plan listed | $9.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | 2 |
Listing
| Measure | Trustpilot | Review Pulse |
|---|---|---|
| Shopify category rank | #20(ahead) | #474 |
| Shopify App Charts | #5 on Review surge in Product reviews | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 28, 2023 | May 19, 2026 |
| Languages | 1 | 1 |
| Developer | Trustpilot | Mensor |
FAQ
Trustpilot and Review Pulse: common questions
- Is Trustpilot or Review Pulse cheaper?
- Both list a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trustpilot lists 1 the others don’t mention, such as Badges. Review Pulse lists 4 the others don’t mention, such as Carousels, Forms, Photo reviews, Star ratings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Trustpilot, Oct 13, 2026 for Review Pulse; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Trustpilot, Oct 13, 2026 for Review Pulse. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.