Trustpilot vs Review Collect by Scaly
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Trustpilot, Nov 2, 2026 for Review Collect by Scaly.
The short answer
- On the Shopify App Store: Trustpilot 3.7 from 61 reviews and Review Collect by Scaly 5.0 from 23 reviews.
- Only Trustpilot lists a free plan.
- Review Collect by Scaly lists 7 features Trustpilot’s listing doesn’t mention, including All reviews page, Automations, Custom requests.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 domain
- · 1 user
- · 1 widget to showcase reviews
- · 15 eComm & marketing integrations
- · 50 review invitations per month
Starter
- · 1 domain
- · 1 user
- · 100 review invitations per month
- · 15 eCom & marketing integrations
- · 2 widgets to showcase reviews
- · Available to new customers only
Plus
- · 10 widgets to showcase reviews
- · 25 eComm & marketing integrations
- · 3 domains (priced separately)
- · 3 users
- · 300 review invitations per month
- · Match your public profile to your brand
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrustpilot Reviews helps Shopify merchants collect more reviews, surface trust signals across their store, and drive higher conversions. Install in minutes and start building credibility shoppers recognize instantly.
Review Collect helps stores collect more customer reviews after each order, by email, SMS, WhatsApp and QR code. Requests follow delivery tracking, so customers are asked at the right moment. Product and store reviews come together in one dashboard with the reviews from Google and Trustpilot.
- Branded Trustpilot Trustbox UI widgets for display on your store.
- Integrates with Trustpilot
- Automatically send follow up emails asking for Trustpilot review.
- Zero configuration or setup needed.
- Automated post-purchase SMS sending process. Customizable, visual, simple.
- Smart Review Routing : Redirect reviews below 5 stars!
- Trustpilot and Google : Unique integration with various platforms
- SEO and Google Quality Score, Authentic reviews to boost your store ranking
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Trustpilot |  Review Collect by Scaly |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Trustpilot | Review Collect by Scaly |
|---|---|---|
| App Store rating | 3.7 ★ | 5.0 ★(ahead) |
| App Store reviews | 61(ahead) | 23 |
| New reviews, 28 days | 43(ahead) | 1 |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Trustpilot | Review Collect by Scaly |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | Trustpilot | Review Collect by Scaly |
|---|---|---|
| Shopify category rank | #20(ahead) | #57 |
| Shopify App Charts | #5 on Review surge in Product reviews | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 28, 2023 | Aug 31, 2023 |
| Languages | 1 | 1 |
| Developer | Trustpilot | Review Collect |
FAQ
Trustpilot and Review Collect by Scaly: common questions
- Is Trustpilot or Review Collect by Scaly cheaper?
- Only Trustpilot lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Trustpilot or Review Collect by Scaly?
- On the Shopify App Store: Trustpilot 3.7 from 61 reviews and Review Collect by Scaly 5.0 from 23 reviews.
- What features does each app list that the other doesn’t?
- Trustpilot lists 1 the others don’t mention, such as Badges. Review Collect by Scaly lists 7 the others don’t mention, such as All reviews page, Automations, Custom requests, Import and export. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Trustpilot, Nov 2, 2026 for Review Collect by Scaly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Trustpilot, Nov 2, 2026 for Review Collect by Scaly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.