Extend Shopper Operations vs OrderGuard – Protect & Claims
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Extend Shopper Operations, Oct 13, 2026 for OrderGuard.
The short answer
- On the Shopify App Store: Extend Shopper Operations 4.8 from 21 reviews and OrderGuard 5.0 from 1 reviews.
- Only OrderGuard lists a free plan.
- Extend Shopper Operations lists 14 features OrderGuard’s listing doesn’t mention, including Auto-handling, Chatbot, Claims dashboard.
Head to head
Grow revenue and customer loyalty with product protection
- United States
- Canada
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 protected orders/mo
- · Cart & checkout widgets
- · Claims management
- · Customer claims portal
- · Dashboard analytics
- · Live chat support
Starter
- · 500 protected orders/mo
- · Cart & checkout widgets
- · Customer claims portal
- · Dashboard analytics
- · Full claims workflow
- · Live chat support
Growth
- · 2,000 protected orders/mo
- · Cart & checkout widgets
- · Claims management
- · Customer claims portal
- · Dashboard analytics
- · Priority chat support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureExtend helps brands turn shopper behavior into operational and financial advantage. Dynamically adjust policies across delivery, returns, exchanges, and product protection. Differentiate customers based on value and risk with Extend Shopper Intelligence, rewarding your best customers while reducing fraud & abuse. Reduce claim overhead with automated, 24/7 filing.
OrderGuard adds one-click shipping protection at checkout. When packages are lost, stolen, or damaged, customers file claims through a self-service portal for fast resolution, reducing support workload and building trust. What sets OrderGuard apart is its intelligent, customizable dynamic pricing.
- Generate incremental revenue that boosts your bottom line.
- Create long-term brand loyalty and repeat buyers with fast and easy resolutions.
- Tailored programs for your customers that fit your industry and product lines.
- One-click shipping protection at checkout for customers
- Self-service claims portal for lost, stolen, or damaged packages
- Dashboard to track protected orders, claims, and revenue
- Customizable cart widget and checkout extension
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Extend Shopper Operations |  OrderGuard |
|---|---|---|
| Detected stores | 285 | Not published |
| Net store change, 28 days | −4 | 0 |
| Stores added, 28 days | 7 | Not enough data |
| Big-brand share | 40% | Not enough data |
| Top store categories | Vehicles & Parts, Electronics, Sporting Goods | Not published |
| Top store countries | United States, Canada, Australia | Not published |
Reviews
| Measure | Extend Shopper Operations | OrderGuard |
|---|---|---|
| App Store rating | 4.8 ★ | 5.0 ★(ahead) |
| App Store reviews | 21(ahead) | 1 |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Extend Shopper Operations | OrderGuard |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $9.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 3 |
Listing
| Measure | Extend Shopper Operations | OrderGuard |
|---|---|---|
| Shopify category rank | #44(ahead) | #57 |
| Shopify App Charts | #4 in Warranties and insurance | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 18, 2021 | Jan 29, 2026 |
| Languages | 1 | 1 |
| Developer | Extend | Storvia Apps |
FAQ
Extend Shopper Operations and OrderGuard: common questions
- Is Extend Shopper Operations or OrderGuard cheaper?
- Only OrderGuard lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Extend Shopper Operations or OrderGuard?
- On the Shopify App Store: Extend Shopper Operations 4.8 from 21 reviews and OrderGuard 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Extend Shopper Operations lists 14 the others don’t mention, such as Auto-handling, Chatbot, Claims dashboard, Claims portal. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Extend Shopper Operations, Oct 13, 2026 for OrderGuard; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Extend Shopper Operations, Oct 13, 2026 for OrderGuard. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.