Express Agent vs ShopSpeak: AI Voice Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Express Agent, Oct 14, 2026 for ShopSpeak.
The short answer
- Only Express Agent lists a free plan.
- Express Agent lists 4 features ShopSpeak’s listing doesn’t mention, including Chat window, Color and font, Cross-sell.
Head to head
Launch
- · AI shopping assistant for 7 days.
- · Auto-syncs your Shopify products.
- · Chat widget on every store page.
- · Instant answers with product links.
- · Start free with no credit card.
- · Up to 1,000 messages included.
Essential
- · 1 AI agent for your full catalog.
- · 200 shopper messages per month.
- · Basic analytics for chats and FAQs.
- · Custom chat widget for your store.
- · Email support within 48 hours.
- · Product answers with clickable cards.
Professional
- · 500 shopper messages per month.
- · 60 min Onboarding Call.
- · AI summaries for every session.
- · Follow-ups for inactive shoppers.
- · Human handoff for staff requests.
- · Lead emails for captured contacts.
Business
- · 1,500 shopper messages monthly.
- · 4 hour onboarding call included.
- · Advanced shopper session insights.
- · Chat support within 24 hours.
- · Custom rules for store policies.
- · Full analytics dashboard included.
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEquip Shopify store with an AI sales assistant. Once set up, it automatically learns your product catalog and brand knowledge, then handles customer questions, recommends products, and resolves support requests without any manual effort. Merchants can customize the assistant's name, persona, and response style to match their brand. Store data stays in sync automatically on a schedule you control.
ShopSpeak is your all‑in‑one voice-powered sales and support agent for Shopify. It lets customers browse products, compare options, discover deals, and get instant answers to FAQs without lifting a finger. With seamless Shopify integration, ShopSpeak transforms your store into an interactive, conversational shopping experience - boosting conversions, improving support, and keeping customers engaged.
- Answers customer questions instantly using your product and brand knowledge.
- Customizable assistant name, persona, and response style to match your brand.
- Keeps your assistant up to date with scheduled automatic data syncs.
- AI Voice-led product browsing & discovery. All languages supported
- Personalized product recommendations via conversation.
- Promote deal highlights & promotional offers
- Instant product comparisons & FAQ answers
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Express Agent |  ShopSpeak |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Express Agent | ShopSpeak |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Express Agent | ShopSpeak |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $99/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | Express Agent | ShopSpeak |
|---|---|---|
| Shopify category rank | #775 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 26, 2026 | Sep 30, 2025 |
| Languages | 1 | 1 |
| Developer | AICG | Shopbro |
FAQ
Express Agent and ShopSpeak: common questions
- Is Express Agent or ShopSpeak cheaper?
- Only Express Agent lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Express Agent lists 4 the others don’t mention, such as Chat window, Color and font, Cross-sell, Greetings. ShopSpeak lists 2 the others don’t mention, such as Product recommendations, Upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Express Agent, Oct 14, 2026 for ShopSpeak; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Express Agent, Oct 14, 2026 for ShopSpeak. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.