Exception Digest vs Overdue Owl
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 14, 2026 for Exception Digest, Oct 22, 2026 for Overdue Owl.
The short answer
- Only Overdue Owl lists a free plan. Paid plans start at $19/month for Exception Digest and $9.99/month for Overdue Owl.
Head to head
Starter
- · All features
- · Up to 500 late orders per scan
Growth
- · All features
- · Up to 5,000 late orders per scan
Free
- · 1 SLA rule
- · Checks every 6 hours
- · Daily email digest to 2 staff
- · Why-flagged trace for every order
Pro
- · Cut-off times, holidays and snooze
- · Hourly order checks
- · Instant email and Slack alerts
- · Up to 10 alert recipients
- · Up to 50 SLA rules
Plus
- · 15-minute order checks
- · Escalation to a manager
- · Everything in Pro
- · Recipients per rule, location or 3PL
- · Up to 50 alert recipients
- · Weekly SLA summary with CSV
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureException Digest finds paid orders still unfulfilled after your SLA (24 hours by default, set in hours). It tags each one exception-digest and lists them on the Late orders page with Admin links and how far past the SLA each order is. The list is read in the app only. Only fully paid, fully unfulfilled orders from about the last 60 days are checked. Requires read and write access to orders.
Overdue Owl tracks every fulfillment order against your ship deadline and alerts your staff once when it's actually late. The clock starts when a held or scheduled pre-order is released, not when it was placed, so released pre-orders aren't flagged the moment they return to Unfulfilled. Each order gets one alert per rule, with a full trace showing why it was or wasn't flagged.
- Lists paid orders still unfulfilled past your SLA, oldest first
- Set your own SLA in whole hours, 24 hours by default
- Tags each late order exception-digest so you can filter it in your orders list
- Read the list in the app, with a link to each order in Shopify Admin
- One alert per order, never repeated every time rules run
- Clock starts at hold release or scheduled-ready date, not at checkout
- See exactly why any order was or wasn't flagged, with a full trace
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Overdue Owl | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Overdue Owl | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Overdue Owl | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month | $9.99/month(ahead) |
| Longest free trial | Not listed | 14 days |
| Plans listed | 2 | 3 |
Listing
| Measure | Overdue Owl | |
|---|---|---|
| Shopify category rank | Not enough data | #521 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 13, 2026 | Oct 21, 2026 |
| Languages | 1 | 1 |
| Developer | Ocean Research LLC | JORDAN MARTINUS HENDRIKUS NABBE |
FAQ
Exception Digest and Overdue Owl: common questions
- Is Exception Digest or Overdue Owl cheaper?
- Only Overdue Owl lists a free plan. Paid plans start at $19/month for Exception Digest and $9.99/month for Overdue Owl. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 14, 2026 for Exception Digest, Oct 22, 2026 for Overdue Owl; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 14, 2026 for Exception Digest, Oct 22, 2026 for Overdue Owl. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.