Ex Chat & Order On Whatsapp vs SB WhatsApp Chat Button

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 11, 2026 for Ex Chat & Order On Whatsapp, Oct 27, 2026 for SB WhatsApp Chat Button.

The short answer

  • On the Shopify App Store: Ex Chat & Order On Whatsapp 5.0 from 23 reviews and SB WhatsApp Chat Button 4.5 from 6 reviews.
  • Ex Chat & Order On Whatsapp lists 10 features SB WhatsApp Chat Button’s listing doesn’t mention, including Agent analytics, Agent avatar, Cart page.

Head to head

App Store reviews

Ex Chat & Order On Whatsapp: 23
SB WhatsApp Chat Button: 6
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Discuss & Satisfy Order in WhatsApp Chat to Ensure Checkout

WhatsApp Chat, Customer Support Chat Widget, Chat Support

Categories
  • Badges and icons
  • Chat
  • Badges and icons
  • Chat
Languages
  • English
  • English
Launched
Oct 4, 2021
Dec 19, 2019
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
1 last full month
Detected stores
0active installs
0active installs
Most common store size
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—
Top countries
—
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Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510NovFebJunFebFebJulSepMarJunOctMarJunEx Chat & Order On Whatsapp: 3 reviews in February 2024Ex Chat & Order On Whatsapp: 1 reviews in March 2024Ex Chat & Order On Whatsapp: 4 reviews in July 2024Ex Chat & Order On Whatsapp: 3 reviews in August 2024Ex Chat & Order On Whatsapp: 6 reviews in September 2024Ex Chat & Order On Whatsapp: 3 reviews in October 2024Ex Chat & Order On Whatsapp: 2 reviews in May 2025Ex Chat & Order On Whatsapp: 1 reviews in June 2025Ex Chat & Order On Whatsapp: 1 reviews in October 2025Ex Chat & Order On Whatsapp: 1 reviews in February 2026Ex Chat & Order On Whatsapp: 1 reviews in March 2026Ex Chat & Order On Whatsapp: 1 reviews in June 2026SB WhatsApp Chat Button: 1 reviews in November 2020SB WhatsApp Chat Button: 1 reviews in December 2020SB WhatsApp Chat Button: 1 reviews in February 2021SB WhatsApp Chat Button: 1 reviews in April 2021SB WhatsApp Chat Button: 1 reviews in June 2021SB WhatsApp Chat Button: 2 reviews in October 2021SB WhatsApp Chat Button: 1 reviews in February 2022SB WhatsApp Chat Button: 2 reviews in April 2022SB WhatsApp Chat Button: 1 reviews in March 2025SB WhatsApp Chat Button: 1 reviews in May 2025SB WhatsApp Chat Button: 1 reviews in June 2025SB WhatsApp Chat Button: 1 reviews in July 2025
Ex Chat & Order On WhatsappSB WhatsApp Chat ButtonCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
$3.99/month
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Plans
Ultimate Plan$3.99/month
10-day free trial
  • · Add multiple business numbers
  • · Customizable chat agent profile
  • · Customize Button/Icon
  • · Delete automated created draft orders
  • · Display Button/Icon Everywhere
  • · Display chat widget on whole store pages
Annual Discounted$40/year
10-day free trial
  • · Add multiple business numbers
  • · Customizable chat agent profile
  • · Customize Button/Icon
  • · Delete automated created draft orders
  • · Display Button/Icon Everywhere
  • · Display chat widget on whole store pages
Free
Coverage
19 of 23 features83%
13 of 23 features57%
Unique strengths
  • Agent analytics
  • Agent avatar
  • Cart page
  • Chat window
  • +6 more
  • Auto-position
  • Chat flows
  • Manual position
  • Quick replies
Badges and icons
83%10/12
58%7/12
Customization
100%5/5
80%4/5
Icon position
67%4/6
33%2/6
Icon types
100%1/1
100%1/1
Chat
82%9/11
55%6/11
Automated responses
50%1/2
50%1/2
Customization
83%5/6
67%4/6
Real-time messaging
100%3/3
33%1/3
1094onlybothonly
Ex Chat & Order On WhatsappSB WhatsApp Chat Button23 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Ex Chat & Order On Whatsapp app boosts conversions by enabling direct orders via from chat. Enhance customer engagement with a fully customizable Smart Product WA Chat Order on product, collection, and cart pages. Offer real-time messaging, prefilled messages, and support for multiple business numbers to improve customer service and streamline sales.

Customers prefer chatting over waiting for email replies. Whatsapp online chat widget allows seamless communication with your customers. Whatsapp integration enhances customer interaction, engagement and provides instant support. With a whatsapp chat button and smooth whatsapp chat connect widget, you can offer real-time assistance.

Key points
  • Order on Whatsapp button help to get more orders & enhance customer
  • Display order via chat button help to get more orders & enhance customer
  • Display WhatsApp button/icon on specific home, product, collection, & cart page
  • Display button/icon on specific home, product, collection, & cart page
  • Configure the "Whatsapp chat" button without coding!
  • Configure whatsapp chat widget without any coding skill!
  • Set chat button title, image, position and agent image
  • Set whatsapp live chat widget title, image, position and agent image
Screenshots
Show whatsapp icon on homepage
Enable Order on WhatsApp button on Cart PageDisplay Product Options in a Popup on Collection PageDisplay Order on WhatsApp Button on Product Page
Configure whatsapp chat in shopify
Instant Inquiries, Effortless Communication, WhatsApp widgetWhatsApp Chat ConnectWhatsApp Chat Connect Widget

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureEx Chat & Order On WhatsappSB WhatsApp Chat Button
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureEx Chat & Order On WhatsappSB WhatsApp Chat Button
App Store rating5.0 ★(ahead)4.5 ★
App Store reviews23(ahead)6
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureEx Chat & Order On WhatsappSB WhatsApp Chat Button
Free planNot listedNot listed
Lowest paid monthly plan$3.99/monthNo monthly plan listed
Longest free trial10 daysNot listed
Plans listed2Not published

Listing

MeasureEx Chat & Order On WhatsappSB WhatsApp Chat Button
Shopify category rank#222(ahead)in Chat#406in Chat
Shopify App Charts#17 on Pricing moves in ChatNot on this week’s charts
Built for ShopifyNoNo
LaunchedOct 4, 2021Dec 19, 2019
Languages1English1English
DeveloperExtendonsSetuBridge

FAQ

Ex Chat & Order On Whatsapp and SB WhatsApp Chat Button: common questions

Which has better reviews, Ex Chat & Order On Whatsapp or SB WhatsApp Chat Button?
On the Shopify App Store: Ex Chat & Order On Whatsapp 5.0 from 23 reviews and SB WhatsApp Chat Button 4.5 from 6 reviews.
What features does each app list that the other doesn’t?
Ex Chat & Order On Whatsapp lists 10 the others don’t mention, such as Agent analytics, Agent avatar, Cart page, Chat window. SB WhatsApp Chat Button lists 4 the others don’t mention, such as Auto-position, Chat flows, Manual position, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 11, 2026 for Ex Chat & Order On Whatsapp, Oct 27, 2026 for SB WhatsApp Chat Button; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 11, 2026 for Ex Chat & Order On Whatsapp, Oct 27, 2026 for SB WhatsApp Chat Button. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.