Eve AI ‑ Sales Chat Assistant vs Raye | Expert AI Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Both list a free plan. Paid plans start at $9/month for Eve AI and $8/month for Raye.
- Eve AI lists 6 features Raye’s listing doesn’t mention, including Agent avatar, Chat assignment, Color and font.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 150 AI replies / month
- · Answers product, order & policy question
- · Automatic Shopify product sync
- · Eve AI branding visible
- · Unlimited product learning
- · Works 24/7
Starter Plan
- · 600 AI replies / month
- · Basic usage insights
- · Eve AI branding visible
- · Full Shopify sync (products, collections
- · Smarter and more accurate customer answe
- · Unlimited product learning
Pro Plan
- · 2,000 AI replies / month
- · Better understanding of customer intent
- · Eve AI branding removed
- · Priority response processing
- · Priority support
- · Sales-oriented answers
Elite Plan
- · 5,000 AI replies / month
- · Conversion-focused AI behavior
- · Dedicated priority support
- · Early access to new features
- · Eve AI branding removed
- · Fastest response processing
1-Click Theme Edit
- · Automated Support Emails
- · Concise Response Posture
- · Core Safety Guardrails
- · Custom Knowledge Upload
- · Live Catalogue Mapping
- · Pre-Chat Capture Form
Starter Tier
- · 50 Monthly AI Chats
- · Direct Hyperlink Generation
- · Discount Enforcement Rules
- · Natural Emoji Integration
- · Omnichannel Chat Support
- · Out-of-Stock Net
Growth Tier
- · 100 Monthly AI Chats
- · Atomic Overage Protection
- · Automated Nudge Events:
- · Bespoke Vector Database
- · Customisable Fallback Content
- · Downloadable Lead Data
Pro Tier
- · 24-Hour Safety Protocols
- · 250 Monthly AI Chats
- · Expanded Character Budgets
- · Extended Multi-Turn Memory
- · Full Transcript Forwarding
- · Instant Read Receipts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEve AI is a Shopify-native sales and support assistant that answers customer questions inside chat. It understands your products, variants, pricing, availability, and store policies to deliver accurate replies. Eve AI helps shoppers find the right products, suggests alternatives when items are unavailable, answers order and shipping questions, and reduces repetitive support work while turning conversations into…
Raye helps merchants manage customer support by acting as a dedicated retail assistant. You can upload a custom brain of content, training Raye on your specific guides, brand history, and store policies so she becomes an expert in your chosen field. She reads these uploaded documents alongside your live inventory to answer customer enquiries automatically.
- Instant answers to customer questions, any time of day.
- Customizable replies based on your store policies and content.
- Easy Shopify integration with no coding required.
- Upload a custom brain of content to make Raye an expert on your products.
- Captures customer emails for out-of-stock items to build your marketing list.
- Collects customer names, emails and phone numbers before the chat begins.
- Customise Raye’s tone of voice and emoji use to match your exact branding.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Eve AI |  Raye |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Eve AI | Raye |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Eve AI and Raye: common questions
- Is Eve AI or Raye cheaper?
- Both list a free plan. Paid plans start at $9/month for Eve AI and $8/month for Raye. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Eve AI lists 6 the others don’t mention, such as Agent avatar, Chat assignment, Color and font, Greetings. Raye lists 3 the others don’t mention, such as Multi-language, Order updates, Tagging. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.