Eve AI ‑ Sales Chat Assistant vs Express Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Eve AI, Oct 13, 2026 for Express Agent.
The short answer
- Both list a free plan. Paid plans start at $9/month for Eve AI and $99/month for Express Agent.
- Eve AI lists 10 features Express Agent’s listing doesn’t mention, including Agent avatar, Chat assignment, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 150 AI replies / month
- · Answers product, order & policy question
- · Automatic Shopify product sync
- · Eve AI branding visible
- · Unlimited product learning
- · Works 24/7
Starter Plan
- · 600 AI replies / month
- · Basic usage insights
- · Eve AI branding visible
- · Full Shopify sync (products, collections
- · Smarter and more accurate customer answe
- · Unlimited product learning
Pro Plan
- · 2,000 AI replies / month
- · Better understanding of customer intent
- · Eve AI branding removed
- · Priority response processing
- · Priority support
- · Sales-oriented answers
Elite Plan
- · 5,000 AI replies / month
- · Conversion-focused AI behavior
- · Dedicated priority support
- · Early access to new features
- · Eve AI branding removed
- · Fastest response processing
Launch
- · AI shopping assistant for 7 days.
- · Auto-syncs your Shopify products.
- · Chat widget on every store page.
- · Instant answers with product links.
- · Start free with no credit card.
- · Up to 1,000 messages included.
Essential
- · 1 AI agent for your full catalog.
- · 200 shopper messages per month.
- · Basic analytics for chats and FAQs.
- · Custom chat widget for your store.
- · Email support within 48 hours.
- · Product answers with clickable cards.
Professional
- · 500 shopper messages per month.
- · 60 min Onboarding Call.
- · AI summaries for every session.
- · Follow-ups for inactive shoppers.
- · Human handoff for staff requests.
- · Lead emails for captured contacts.
Business
- · 1,500 shopper messages monthly.
- · 4 hour onboarding call included.
- · Advanced shopper session insights.
- · Chat support within 24 hours.
- · Custom rules for store policies.
- · Full analytics dashboard included.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEve AI is a Shopify-native sales and support assistant that answers customer questions inside chat. It understands your products, variants, pricing, availability, and store policies to deliver accurate replies. Eve AI helps shoppers find the right products, suggests alternatives when items are unavailable, answers order and shipping questions, and reduces repetitive support work while turning conversations into…
Equip Shopify store with an AI sales assistant. Once set up, it automatically learns your product catalog and brand knowledge, then handles customer questions, recommends products, and resolves support requests without any manual effort. Merchants can customize the assistant's name, persona, and response style to match their brand. Store data stays in sync automatically on a schedule you control.
- Instant answers to customer questions, any time of day.
- Customizable replies based on your store policies and content.
- Easy Shopify integration with no coding required.
- Answers customer questions instantly using your product and brand knowledge.
- Customizable assistant name, persona, and response style to match your brand.
- Keeps your assistant up to date with scheduled automatic data syncs.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Eve AI |  Express Agent |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Eve AI | Express Agent |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Eve AI | Express Agent |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Eve AI | Express Agent |
|---|---|---|
| Shopify category rank | #431(ahead) | #783 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 23, 2025 | May 26, 2026 |
| Languages | 1 | 1 |
| Developer | WORLDTECH AI | AICG |
FAQ
Eve AI and Express Agent: common questions
- Is Eve AI or Express Agent cheaper?
- Both list a free plan. Paid plans start at $9/month for Eve AI and $99/month for Express Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Eve AI lists 10 the others don’t mention, such as Agent avatar, Chat assignment, Chat buttons, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Eve AI, Oct 13, 2026 for Express Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Eve AI, Oct 13, 2026 for Express Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.