EU Withdrawal Button Free vs Retractly: EU Withdrawal
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for EU Withdrawal Button Free, Oct 13, 2026 for Retractly.
The short answer
- On the Shopify App Store: EU Withdrawal Button Free 4.8 from 73 reviews and Retractly 4.8 from 17 reviews.
- Both list a free plan. Paid plans start at $7.99/month for EU Withdrawal Button Free and $7.99/month for Retractly.
- Retractly lists 11 features EU Withdrawal Button Free’s listing doesn’t mention, including Analytics, Automated approvals, Automated refunds.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Auto email confirmation to customer
- · Auto email notification to merchant
- · Customizable confirmation emails
- · EU withdrawal button & form
- · Show the button to EU shoppers only
- · Translated into all EU languages
Advance
- · Automatic order tagging
- · Custom confirmation email templates
- · Customizable withdrawal reasons
- · Customize Withdrawal Period
- · Everything in Free included
- · IP based form language change
Enterprise
- · CAPTCHA & Bot Protection
- · CSV-Export
- · Custom email domain (SMTP)
- · Everything in Advance included
Free
- · Approve, reject, and refund withdrawals
- · Automatic customer emails
- · Automatic deadline & order validation
- · Partial withdrawal - select items
- · Storefront in 24 official EU languages
- · Unlimited withdrawals
Plus
- · Add your own withdrawal reasons
- · All Free features included
- · Analytics charts in the dashboard
- · Configurable withdrawal period & start
- · Custom button colours
- · Custom email sender name
Pro
- · All Plus features included
- · Automatic fraud warning
- · CSV export of all withdrawals
- · Create Shopify Returns automatically
- · Deadline calendar (monthly overview)
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureFrom 19 June 2026, EU Directive 2023/2673 (§ 356a BGB) requires every online shop to provide a withdrawal button. This app adds a visible button and a no login form to your theme in minutes, with no coding. Customers select the products they want to return and confirm in two steps.
From June 19, 2026, the withdrawal button is mandatory across the EU (Directive 2023/2673). Retractly sets it up automatically, no developer needed. Your customer submits a withdrawal in under 60 seconds, even without an account. Confirmation, approval, and rejection emails are sent automatically. Issue refunds with one click, inventory is restocked automatically.
- Permanently visible EU withdrawal button floating or inline in your theme
- No login withdrawal form for guests and account holders alike
- Customers choose which products to return on the form
- Automatic confirmation email to the customer and you
- EU Directive 2023/2673 implemented in under 2 minutes
- Withdrawal in under 60 seconds, even for guest customers without an account
- One-click refund, inventory is automatically restocked
- Automatic emails for confirmation, approval, and rejection in every plan
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  EU Withdrawal Button Free |  Retractly |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | EU Withdrawal Button Free | Retractly |
|---|---|---|
| App Store rating | 4.8 ★ | 4.8 ★ |
| App Store reviews | 73(ahead) | 17 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | EU Withdrawal Button Free | Retractly |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $7.99/month | $7.99/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 3 | 3 |
Listing
| Measure | EU Withdrawal Button Free | Retractly |
|---|---|---|
| Shopify category rank | #15 | #32 |
| Shopify App Charts | #10 on Rookies in Legal | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 3, 2026 | May 11, 2026 |
| Languages | 12 | 4 |
| Developer | Nayvo | TG-AI Apps |
FAQ
EU Withdrawal Button Free and Retractly: common questions
- Is EU Withdrawal Button Free or Retractly cheaper?
- Both list a free plan. Paid plans start at $7.99/month for EU Withdrawal Button Free and $7.99/month for Retractly. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, EU Withdrawal Button Free or Retractly?
- On the Shopify App Store: EU Withdrawal Button Free 4.8 from 73 reviews and Retractly 4.8 from 17 reviews.
- What features does each app list that the other doesn’t?
- EU Withdrawal Button Free lists 3 the others don’t mention, such as Custom code, Custom CSS, Widget position. Retractly lists 11 the others don’t mention, such as Analytics, Automated approvals, Automated refunds, Custom branding. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for EU Withdrawal Button Free, Oct 13, 2026 for Retractly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for EU Withdrawal Button Free, Oct 13, 2026 for Retractly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.